I would like to take this time for the customary Tech Talk to notify users of the 470Mhz frequency band of interference we have been receiving over the last 6 weeks. Users along the North Shore of Illinois operating on specific 470Mhz channels have been getting hit with co-channel or On Frequency interference. What that means to you is specific direct interference on your frequency will result in lost coverage and excessive noise coming across your frequency.

Halloween is right around the corner – costumes are being finalized, trick or treat routes are being mapped, and candy is overflowing. Sometimes with the excitement of such a fun holiday, we forget to remember the basics in terms of safety.  If we let the safety of these little vampires, ghosts, and ballerinas slip to the background of all the enthusiasm, things can go from fun and games to spooky in a matter of minutes.

The Biggest Safety precaution:  SEAMLESS COMMUNICATION

For Trick or Treaters & Parents:

Cell phones are a great way to keep in touch with the older Halloween goers, or if it’s a relatively small group. But how do you communicate with groups of children who may be old enough to walk down the block, but not own a cell phone!? The same way Police and Fire crews communicate with each other- two way radios. Obviously purchasing high tiered radios aren’t the option we are suggesting, but there are two way radios designed for these types of instances- for relatively cheap in many stores. By sending your ghouls and goblins off in the neighborhood equipped with a  two way radio (or commonly referred to as a walkie talkie) you are able to constantly connect with them at the push of a button.

Hotel staff often uses a variety of disjointed independent communication tools such as cell phones, pagers, WiFi phones, paper work tickets and email to stay on top of customer requests. Large facilities and remote areas result in poor coverage, missed notifications and delayed responses to guest requests when it matters most. Furthermore recurring monthly fees and a constant desire to reduce operational expenses has pushed more and more hotels to explore the benefits of two-way radios.

Guaranteed coverage on a private network, durable portable devices, and integration to current building infrastructure systems and guest management systems via data applications make Motorola’s MOTOTRBO an excellent option for hotels of all sizes.

Always busy at his work station, Dan Wolski has fixed radios, accessories, televisions, and security equipment for Chicago Communications since 1994.

Originally from the Chicago land area, Dan grew up interested in electronics and their functions after a friend introduced him to radios. He ultimately decided to make it his career. He attended a technical school in Indiana, in the vicinity of Valparaiso College.

Dan’s career in radios began in a small CB store his friend owned, located in Kankakee, IL. There, he would repair all sorts of radios, ranging from small hand held two way radios to entire radio systems installed in vehicles. He decided to then move back up to the Chicago area, where he landed a position within ChiComm.

The world of two-way radios is quite technical, so how do you uncover which one is right for you and your business? Most of us don’t have a background in the operations and features of these two-way radios, yet they are the vital solution to our communication needs. Between different brands, styles, sizes, frequencies, and capabilities, it could be an overwhelming process to dig through. This is why many schools opt for a cell phone option.

But if you choose a cell phone plan for your communication system, what are you REALLY missing out on?

If you’re in the education market, Chicago Communications suggests taking a peek into the Vertex Radios.  “What’s the need for special communications in schools?” you might ask. If your school has a lower enrollment, two-way radio communications can help keep track of when school busses arrive and depart, keeping school officials who may be outside the building connected to those who are inside, etc.  If your school has a higher enrollment, knowing where your staff is located at all times is critical to ensure school safety. The need for instant communication is necessary for any size of school to provide proper safety for school administrators and students.

A Day in the life of a Police Officer

Day Shift 6am-6pm: “You just never know what to expect”

I had the privilege of riding first with Officer Higens. She's 1 of the 6 women working on the 113 member Bolingbrook PD. She works day shifts so her typical week is two 12 hour days  working from 6am-6pm, two days off. She’s the only female who works her shift besides her sergeant.

Once I pose with the police car for a couple pictures we’re off…around the corner to the back parking lot.  I didn’t join Ofc. Higens until 12:30 so she had already been on duty for 6 and half hours. At the beginning of the day shift, all officers report for role call at the station to go over which beat they’re covering for their shifts and anything pertinent that happened outside of their shifts or since they met last. After that officers are on their own to patrol their beats. By the way, the village is divided up into geographical areas called "beats" and each officer is accountable for that area during their shift. We’ll be covering Beat 5 today. 

The Bud Billiken Parade: the oldest and largest African American parade in the U.S.

It’s 5 am on the second Saturday of August in Chicago. The roads surrounding a 2.5 mile area radius are being closed and soon people will start gravitating within that area, as the wheels of a grand production come into motion. Many months of planning and hundreds of hours of preparation have led to this day. Everyone involved has to be at a certain place at a certain time because they've only got one shot to get things right. This special day I'm describing is the annual Bud Billiken Parade that’s put on by the Chicago Defender Charities. The parade approaching us on August 10^th will mark 84 years since its inception! Even though the parade itself has aged 84 years already, the event continues to thrive stronger than ever. It now boasts an audience of roughly 2 million along its route and is televised nationally on WGN-TV to over 25 million viewers. The Bud Billiken Parade has become the 2^nd largest parade in the United States  and is known for having famous guest appearances such as (then Senator) Barack Obama, who served as Grand Marshal for 2 consecutive years.  But what’s most important to know about this parade is even after eight decades of existence, the mission behind the parade has always remained the same: “to improve the quality of life for African Americans through educational, cultural and social programs.”

Nextel's Network has been Decommissioned. What's Next?

A common concern we expect to hear would be: "So now that Nextel has shut down, what do I do with my trucks? The cell phone bills will kill me!!"

For those of you not in the know, Nextel shut down its operations at the end of last month. Sprint will be converting many of the current Nextel users to their Sprint network, while many will be left thinking, “I really don’t want to put cell phones in the hands of my truck drivers!"  So, Now what?!

The answer to that first depends on the coverage required to run your operations. Is it local to a town or County? Is it regional like Chicago? Is it area wide like Chicago and the surrounding collar counties or is it statewide? For all of those answers you have options. As you know you have the Cellular carrier. For those as fortunate you get a cell phone on the Sprint system or another, but your drivers are allowed to communicate ONLY when NOT operating the vehicle.

Great Event, Great Cause   

    For the past 4 years now we've had the pleasure of supplying two way radios to an organization we're very proud to support. That organization, Operation Support Our Troops (OSOT), was founded in 2003 by Deb Rickert of Illinois. I recently spoke with Deb and she explained to me how the organization got started.

    After the attacks of 9/11, Deb's oldest son went into the U.S. Military Academy at  Westpoint and afterwards joined the U.S. Army. Suddenly she found herself part of a military family, like many other families across the U.S. often do. The situation really opened her eyes to what military families go through, right away. She took note that there was always going to be a certain amount of politics and controversy surrounding the war but she wanted to make an honest effort to make sure those frustrations didn't get in the way of supporting those currently serving our country and those who have served already. She started by sending care packages overseas to troops that were deployed and in harm's way. The care packages were composed of a large variety of personal items, ranging from shampoo and soap to medical items and snacks--and can be different for each troop. Some units are in very remote areas where eating what they can on local economy isn’t much, and especially now with sequestration and cutbacks, they can’t get many of these things. The comfort/care package program took off quickly and became hugely successful in the years since then. 10 years later and the organization is approaching the 1.25 million pound mark of goods sent to troops serving! There are several other programs also run through OSOT that all focus on keeping the same message alive: not only do we still have troops that are serving overseas and across the world everyday but those that come home will also need our support more than ever. 

You are correct! You can buy two way radios off the web cheaper, but at what cost?

  To find out, let's compare buying off the web vs. buying from a radio shop, by walking through what typically happens in this situation. Let’s say there is a business—doesn’t matter what kind of business, it could be public safety, it could be manufacturing, and it could be education or hospitality. One of the employees at this business is designated to purchase some new two way radios to improve communication efforts. As with any good mandate, the employee starts to educate themselves on what a radio system is and what it can do for the company. This person becomes known as the official “expert” at the company. It may be the person already responsible for technology and technical aspects of the business or it may be a new role added to their job that's  very unfamiliar to that person. (Warning: Either way, by educating only one person, it leaves the company vulnerable if/when that person leaves!)