Job Opportunities at Chicago Communications
FIELD TECHNICIAN
Chicago Communications seeks a highly qualified and motivated Field Technician.
The Field Technician position reports to the Service Supervisor and is responsible for repairing Motorola mission-critical wired and wireless network communications equipment around the Tri-State area.
Candidates should possess strong analytical, problem-solving, and communication skills. Candidates should also be capable of taking initiative and working independently, as well as working in a team environment. Additionally, candidates should have a minimum of an associate’s degree in electronics, computer technology, networking, or a related field or at least two years of experience working in the wireless communications, computer, or networking field. On-the-job training will be supplied as well as further system-specific training will be given.
Essential Job Functions:• Taking and responding to field service calls in a timely manner
• Meeting with customers at times to discuss issues and resolutions related to their service call
• Communicating regularly with Dispatch regarding the repair and escalating support where needed
• Utilizing problem-solving skills to properly diagnose the problem
• Ensuring service issues are fully resolved and customer confirmation of resolution before leaving the site
• Maintaining and submitting proper and complete repair records
• Performing any other duties as assigned by the Service Supervisor, Service Director, or Management
Job Requirements:• Ability to work 40 hours per week
• Ability to work overtime if needed
• Ability to periodically travel with overnight stay(s).
• Available to be in 24x7 on-call rotation
• Joining I.B.E.W. Local Union #134
• A valid driver’s license with a good driving record
• Must clear a background check and drug screen
• Proficiency in the English language including proper usage, spelling, punctuation, and grammar
• Ability to understand networking
• Knowledge of basic electrical systems
• Strong analytical and problem-solving skills
• Ability to learn using test equipment
• Ability to follow written and verbal instructions
• Ability to follow company policies and procedures
• Ability and openness to learning new technologies and applications
• Efficiency working with computers and computer software/data entry programs (e.g. Windows, Microsoft Office, etc.)
Benefits:• Great working environment
• Factory training
• On the Job Training
• Company vehicle as required
• 401K/Retirement Plan
• Medical/Dental Insurance
• Life Insurance
• Ten Paid Holidays
• Paid Sick / Personal Business Days
• Paid Vacation
• Flexible Benefits
• Uniform shirts/outerwear
Compensation: • Competitive hourly wage (based on experience)
Email your resume to: cglashagel@chicomm.com or fax it to (630) 832-7599.
Equal Opportunity Employer: disability/veteran
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OUTSIDE SALES
Chicago Communications, LLC seeks a highly qualified, motivated individual to fill an open, full-time position of Account Executive / Outside Sales at our office headquarters in Elmhurst, Illinois.
Position Overview:
• Commercial sales representative responsible for selling our portfolio of wireless network solutions for Voice, Video, and Data. This will include software, networking components, and services that support these solutions.
• Accounts will be territory-driven based on the Manufacturing, Construction, Industrial, Education, Healthcare, Retail, and Hospitality vertical markets. Other markets may apply.
Job Description:
• Learning and understanding the company’s full product portfolio.
• Calling on customers to secure sales, both existing and new (cold calling).
• Forecasting sales in assigned territory.
• Writing up sales orders.
• Working with all departments within the company to ensure the entire sales process is fully completed (e.g. customer credit, engineering, accounts receivable, service, etc.)
• Following up on sales orders to ensure fulfillment and customer expectations are met.
• Growing sales and market share within assigned territory; achieving identified sales quotas.
Job Requirements:
• Minimum of 2 years of proven sales experience.
• Must be self-motivated.
• Experience in the Public Safety or Enterprise market a plus.
• Associate or Bachelor’s Degree in a related field or equivalent experience a plus.
• Valid driver’s license and car.
Benefits:
• Great working environment
• Factory training
• Mileage Reimbursement
• 401K/Retirement Plan
• Medical/Dental Insurance
• Life Insurance
• Ten Paid Holidays
• Paid Sick / Personal Business Days
• Paid Vacation
• Flexible Benefits
Compensation: Salary + commission.
Email your resume to: cglashagel@chicomm.com or fax to (630) 832-7599.
