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Employment Opportunities

Job Opportunities at Chicago Communications

FIELD TECHNICIAN

Chicago Communications seeks a highly qualified and motivated Field Technician.

The Field Technician position reports to the Service Supervisor and is responsible for repairing Motorola mission-critical wired and wireless network communications equipment around the Tri-State area.   

Candidates should possess strong analytical, problem-solving, and communication skills.  Candidates should also be capable of taking initiative and working independently, as well as working in a team environment.  Additionally, candidates should have a minimum of an associate’s degree in electronics, computer technology, networking, or a related field or at least two years of experience working in the wireless communications, computer, or networking field. On-the-job training will be supplied as well as further system-specific training will be given. 

Essential Job Functions:
•    Taking and responding to field service calls in a timely manner
•    Meeting with customers at times to discuss issues and resolutions related to their service call
•    Communicating regularly with Dispatch regarding the repair and escalating support where needed
•    Utilizing problem-solving skills to properly diagnose the problem
•    Ensuring service issues are fully resolved and customer confirmation of resolution before leaving the site
•    Maintaining and submitting proper and complete repair records
•    Performing any other duties as assigned by the Service Supervisor, Service Director, or Management

Job Requirements:
•    Ability to work 40 hours per week
•    Ability to work overtime if needed
•    Ability to periodically travel with overnight stay(s).
•    Available to be in 24x7 on-call rotation
•    Joining I.B.E.W. Local Union #134
•    A valid driver’s license with a good driving record
•    Must clear a background check and drug screen
•    Proficiency in the English language including proper usage, spelling, punctuation, and grammar
•    Ability to understand networking
•    Knowledge of basic electrical systems
•    Strong analytical and problem-solving skills
•    Ability to learn using test equipment
•    Ability to follow written and verbal instructions
•    Ability to follow company policies and procedures
•    Ability and openness to learning new technologies and applications
•    Efficiency working with computers and computer software/data entry programs (e.g. Windows, Microsoft Office, etc.)

Benefits:
•    Great working environment
•    Factory training
•    On the Job Training
•    Company vehicle as required
•    401K/Retirement Plan
•    Medical/Dental Insurance
•    Life Insurance
•    Ten Paid Holidays
•    Paid Sick / Personal Business Days
•    Paid Vacation
•    Flexible Benefits
•    Uniform shirts/outerwear

Compensation:  
•    Competitive hourly wage (based on experience)

 

Email your resume to: cglashagel@chicomm.com or fax it to (630) 832-7599.

Equal Opportunity Employer: disability/veteran

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