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Employment Opportunities

Job Opportunities at Chicago Communications

 

FIELD TECHNICIAN

Chicago Communications, LLC located in Elmhurst, Illinois seeks a highly qualified and motivated individual to fill an open, full-time position of Field Technician.

The Field Technician position reports to the Service Supervisor. He/She is responsible for repairing mission-critical wireless communications equipment, including two-way radios and radio systems, mobile data and in-vehicle fleet equipment, 911, CCTV, broadband, and networking infrastructure around the Tri-State area.

Candidates should possess strong analytical, problem-solving, and communication skills. Candidates should also be capable of taking the initiative and working independently and in a team environment. Additionally, candidates should have a minimum of a certification or degree in electronics, computer technology, networking, or a related field or at least two years of experience working in the two-way radio, microwave, computer, or networking field.

Essential Job Functions:

• Taking and responding to service calls promptly

• Completing service call repairs on time; staying on-site until repair completed

• Escalating any service issues to Service Supervisor

• Communicating regularly to service call Dispatcher and customer regarding repair

• Utilizing problem-solving skills to properly diagnose the problem

• Ensuring service issues are fully resolved and customer confirmation of resolution before leaving the site

• Maintaining and submitting proper and complete repair records

• Performing any other duties as assigned by the Service Supervisor, Service Director, or Management


Job Requirements:

• Ability to work 40 hours per week

• Ability to work overtime if needed

• Ability to periodically travel with overnight stay(s).

• Available to be in 24x7 on-call rotation

• Joining I.B.E.W. Local Union #134

• A valid driver’s license with a good driving record

• Must clear a background check and drug screen

• Proficiency in the English language including proper usage, spelling, punctuation, and grammar

• Ability to read and use schematics

• Knowledge of basic electrical systems and proper load configurations

• Strong analytical and problem-solving skills

• Ability and experience using test equipment

• Ability to follow written and verbal instructions

• Ability to follow company policies and procedures

• Ability and openness to learning new technologies and applications

• Efficiency in working with computers and computer software/data entry programs (e.g. Windows, Microsoft Office, etc.)

• A minimum of a certification or degree in electronics, computer technology, networking, or a related field or at least two years of experience working in the two-way radio, microwave, computer, or networking field.


Benefits:

• Great working environment

• Factory training

• Company vehicle as required

• 401K/Retirement Plan

• Medical/Dental Insurance

• Life Insurance

• Ten Paid Holidays

• Paid Sick / Personal Business Days

• Paid Vacation

• Flexible Benefits

• Uniform shirts/outerwear


Compensation:

• Competitive hourly wage (based on experience)



Email your resume to: cglashagel@chicomm.com or fax it to (630) 832-7599.

Equal Opportunity Employer: disability/veteran
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