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Chicomm Blog

As organizations continue to evaluate how they secure their facilities, video surveillance and access control are becoming a bigger part of the conversation.

Many are looking to modernize their systems, but aren’t always sure where to start or how to approach upgrades without creating unnecessary disruption.

To support that growing need, Chicago Communications has expanded its team with additional expertise in these areas.

Isaac Robles recently joined ChiComm as an Account Executive focused on video security and access control. With a background that spans both technical and customer-facing roles, he brings a practical perspective to helping organizations understand what their systems can do today and where improvements may be needed.

Tags: Chicago Communications, Employee Spotlight

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When firefighters, police officers, or EMTs enter a building during an emergency, they rely on their radios to stay connected with command and with each other.

But inside many buildings, that connection becomes unreliable.

Tags: Public Safety Communications, Technology, Antenna System, Distributed Antenna System

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HALO Smart Sensor: Monitoring Without Cameras

Posted by Lisa MacGillivray on Wednesday, February 25, 2026

Video surveillance plays a key role in most safety strategies. But in schools and healthcare facilities, there are areas where cameras cannot and should not be installed.

Bathrooms. Locker rooms. Changing areas. Certain patient and behavioral health spaces.

The HALO Smart Sensor is designed to help address that gap.

Tags: Chicago Communications, Motorola Solutions, Technology, Education, Safety Solutions, Healthcare

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Most organizations do not start out looking for a full-service communications partner. They start with a problem.

Maybe radio coverage drops inside a building. Maybe a system is aging and getting harder to maintain. Video may exist, but quickly pulling the right footage remains a challenge. Over time, systems get added, vendors change, and it becomes less clear who owns what.

That is when things get complicated.

Tags: Chicago Communications, Wireless Communication, Customer Service, Maintenance/Installation/Service

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License Plate Recognition (LPR) has become an increasingly common tool for public safety agencies and organizations looking to improve situational awareness and post-incident review.

When used appropriately, LPR can help teams identify vehicle activity associated with incidents, support investigations, and enhance response efforts.

At the same time, many organizations are unsure when LPR makes sense, how it fits into existing video systems, and what policies are needed to use it responsibly. Below, we break down what LPR is, how it’s commonly used, and what to consider before implementing it.

Tags: Public Safety Communications, Technology, Video Surveillance

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Two‑way radios are a dependable way to keep people connected, especially when communication needs to be instant and reliable. Because radio spectrum is regulated, some two-way radios require a Federal Communications Commission (FCC) license to operate legally, while others can be used without an individual license when operated under specific rules.

This guide explains when an FCC license is required, when it is not, how to identify what you are using, and what it means to be FCC-compliant.

Tags: Two Way Radios, FCC

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The end of the year always provides a time for reflection and an opportunity to focus on the path forward for the year ahead and beyond. With this in mind, I want to take the time to share some of the exciting accomplishments and acknowledge the teams from CSE Crosscom US and UK, a leading provider ofmission-critical communications and video solutions.

 

Tags: Chicago Communications, Motorola Solutions, Bi-Directional Amplifiers, Digital Two-Way Radios, Video Surveillance, Distributed Antenna System

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Chicago Communications is proud to share that Chris Young, System Integrator based out of our Elmhurst, Illinois office, has been named 2025 Technician of the Year by the Illinois Chapter of APCO.

Chris received the award at this year’s Illinois Public Safety Telecommunications Association (IPSTA) Conference, co-sponsored by Illinois APCO and the Illinois NENA (INENA) chapter. The honor reflects his technical skill, leadership, and long-standing commitment to public safety communications across the region.

Tags: Chicago Communications, Employee Spotlight, Customer Service

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Budgets are tight, so the goal is simple: use the right technologies (and the right upgrades) to improve reliability, coverage, and interoperability. 

Let’s walk through what delivers the most value in 2026 and how to match each option to the problems you actually need to solve.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Radio System, Technology, Safety Solutions, Product Spotlight

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Battery Care Tips for Motorola Two-Way Radios

Posted by Lisa MacGillivray on Wednesday, November 12, 2025

Reliable batteries keep your team talking. The fastest way to extend Motorola two-way radio battery life is to use Motorola-approved chargers, follow a steady daily charge routine, store spares correctly, and replace aging packs before capacity drops.

This guide provides clear steps to reduce downtime and help your batteries last longer, based on our extensive service experience. 

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Two Way Radio Accessories, Maintenance/Installation/Service

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