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Our Services

About Chicago Communications

How We Got Started

CHICAGO COMMUNICATIONS, LLC, formerly Chicago Communication Service, Inc., came into existence on October 1, 2004 to provide sales, installation and maintenance of communications equipment throughout the Chicago land area, much like that of our predecessor. Its principals, Cindy Glashagel, Kurt Hessler and our business adviser Ken Hessler, have 100 years of experience in the radio communications industry, primarily through our many years of valued service with Motorola Solutions.

We are a union company, represented by knowledgeable, trained, and experienced individuals in sales, system design, technical support, installation, maintenance, and backup services. Chicago Communications is a certified WBE, holding certificates with the Women’s Business Development Center & the Women’s Business Enterprise National Council, State of Illinois, Cook County and City of Chicago.

 

Capabilities

Our experience and knowledge allows us to provide a total solution to a customer’s communication needs.

  • An experienced system supplier, capable of providing a Total Turn Key system(s) solution.
  • Capable of the development and execution of a conversion plan to ensure a smooth migration to the new communication system.
  • Comprehensive system monitoring, management, and maintenance of critical system components to insure optimum system performance twenty-four hours a day, seven days a week.

 

Why Choose ChiComm

Turn Key System Solutions:

Chicago Communications will carefully analyze the Critical Design parameters, information and directions provided by the customer, and couple it with the company’s wealth of technical knowledge and experience to develop the proper System / Network design.

What we can do:

  • Two-Way Radio System Sales & Integration
  • 9-1-1Dispatch Center Solutions
  • Public Address Systems
  • Wireless Network Solutions
  • Vehicle Monitoring & Tracking Systems
  • Body & In-vehicle Camera Systems
  • Video Surveillance
  • Service Communication Equipment
  • Fire Station Alerting
  • Distributed Antenna Systems (DAS) to improve in-building coverage

 

Superior System Integration:

Chicago Communications fully understands the concerns associated with system implementation.  Our management resources and technical support services (PM, Engineering, Staging, Installation, Optimization) provides the necessary System Integration functions to ensure a smooth transition to the new communication system. This allows us to respond to your needs with proven experience and full confidence to complete the task at hand.

Chicago Communications, partners with qualified equipment and service providers as required for proper implementation and operation.

During implementation, one vendor—Chicago Communications—retains full system responsibility.  This assures the customer of having a single point of contact for any issue or question that arises during the installation process.

 

Experienced System Supplier & Integrator:

Chicago Communications LLC and its predecessor Chicago Communications Service, Inc. has been supplying and implementing communications systems since 1953. Since September of 1998 we have had over 6000 customers, many of which came from the Public Safety market.

Our presence in the Public Safety market as a premier supplier, installer and service provider of communications equipment is qualified by our vast customer base. We have extensive experience in Dispatch Center Solutions with over 250 Operator Positions, located at 30 Communication or 9-1-1Centers.

With our expanding Wireless Networking business, we have implemented 21 microwave backhaul sites reducing leased line costs, providing our customers a savings of $111,000 per year.

Our in building Distributed Antenna System enhancements for cellular and two-way radio coverage have surpassed 1000 buildings capable of communicating throughout the facility.

 

Local Technical and Service Support:

In the event of a system problem or failure, Chicago Communications will have a qualified and professional service provider available to respond. 

  • We have union technicians and installers with an average of 15 years tenure.
  • Our technical staff operates 24 hours a day, 365 days a year

 

We are confident that our System / Network design will represent the finest communication solutions available for our customers.  We also know that it takes more than just the best equipment to ensure a successful system—it takes the best implementation team available.

 

Our Customers

When we tried the Motorola TLK 100 radios, they sounded loud and clear and
worked everywhere. We were impressed with the solution and service provided
by Chicago Communications.

Doug Smith, President, Smith Ready Mix

I would recommend Chicago Communications to any business or public safety
agency. We keep coming back because we’re happy.

Delores Temes, Director , Addison Consolidated Dispatch Center

Chicago Communications has proven over nearly two decades to provide a continual

high level of service, sales, and support for our mission critical needs in the ECC

and the agencies we serve.

Jason Kern, Executive Director, Southeast Emergency Communications (SEECOM)

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Our Partners

Safety-Reimagined-Badge Rev
Women's Business Enterprise
Motorola Solutions Channel Partner
Certified Service Center
Cloud Cover Strategic Partner
Avetta