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Chicomm Blog

Regarding supply chain issues, the global pandemic is not finished wreaking havoc.

But despite continued backlogs, we’re hopeful that 2024 might be a little better when it comes to delivering the products our customers order.

Tags: Two Way Radios, Chicago Communications

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This season’s sleek accessory also happens to be one of the most revolutionary tech innovations: the TLK 25 is a body-worn device that is helping leaders in hospitality, retail, healthcare, and education stay connected and secure.

Tags: Motorola Solutions, Wireless Communication, MOTOTRBO, Hospitality, Education, Safety Solutions, Healthcare

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A dispatch console is becoming an essential tool for anyone who wants to ensure that customers, workers, and the public are all connected and protected.

What are the functions of dispatch consoles, and what are the benefits of using this technology?

Tags: Public Safety Communications, Motorola Solutions, Safety Solutions

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For years, radio users had their own language - 10 codes. The lingo filtered into popular culture, and even folks who didn’t use two-way radios would say “10-4” to mean “affirmative.”

Despite their continued use in some industries and law enforcement, codes and other jargon terms are being abandoned in favor of what is called “plain language.” 

As early as 2006, the National Incident Management System (NIMS) ALERT wrote: “While the NIMS Integration Center does not require plain language for internal operations, it strongly encourages it, as it is important to practice everyday terminology and procedures that will need to be used in emergency incidents and disasters. NIMS implementation is long-term, and persuading everyone to change ingrained habits overnight is probably impossible. But we do hope that over time, everyone will understand the importance of using common terminology, that is, plain language, every day.” 

What are these “ingrained habits,” and how important are they in today’s two-way radio communication?

Tags: Two Way Radios, Public Safety Communications

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Two-Way Radio Repair Made Easy

Posted by Lisa MacGillivray on Tuesday, September 19, 2023

Over time, even the best communications technology stops working as well as you’d like. Luckily, less-than-optimal functionality from a two-way radio doesn’t mean it needs to be replaced. Repairs are common and can be necessary for a range of reasons.

Here is a quick guide to understanding what steps to take to identify what needs fixing and get the repairs done quickly.

Tags: Two Way Radios, Two Way Radio Accessories, Technology, Customer Service, Digital Two-Way Radios, Maintenance/Installation/Service

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Two-way radio, walkie-talkie, portable radio, transceiver—whatever you call it, you likely know what it does. At its simplest, a two-way radio is a device that can both send and receive communications via radio waves. They are ideal for use in most work environments: warehouses, factories, schools, and hospitals, as well as for emergency first responders and truck drivers on the move.

Beyond that, two-way radios have a wide range of features. These days, they’re more like computers, with different software and features that can be adapted to your needs. If you want to understand the basics of two-way radios better or are exploring communication options for your team, here's an overview of two-way radios.

Tags: Two Way Radios, Digital Two-Way Radios

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When shopping for communication technology, like two-way radios or security cameras, you have many options for where to purchase. The decision isn’t easy and is a long-term investment in the safety of schools, workplaces, and communities.

ChiComm understands that you’re often working on a tight budget or timeline. Although buying online may save you money and time, it will cost you more in the long run.

Tags: Chicago Communications, Motorola Solutions

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Is It Time for a Communications System Upgrade?

Posted by Mike Wierzba on Thursday, August 10, 2023

When a company grows, its radio equipment needs to grow along with it. Over time, coverage may become spotty, or there simply aren’t enough devices to go around. This likely doesn’t mean the whole system needs an overhaul; instead, it’s a time to reevaluate your radios’ current setup and use, as well as your future goals.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Radio System, Technology

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When looking into improving your in-building communication, you'll probably come across the terms: Signal Booster, BDA (bi-directional amplifier), or DAS (Distributed Antenna System). If you’re experiencing issues such as dead zones or spotty reception, you know how frustrating poor coverage can be, causing lost productivity and safety issues.  

A DAS is a network of antennas placed throughout a building used to boost wireless signals, typically in large buildings like campuses, hospitals, hotels, or manufacturing plants. 

A bi-directional amplifier is a device that locates a wireless signal, amplifies it, and then rebroadcasts it throughout your building. It also helps your two-way radios and smartphones avoid dropping calls or receiving spotty coverage. This blog provides more insight into how this actually happens, and the next steps to take if you think a BDA and DAS might solve your communications problems.

Tags: Bi-Directional Amplifiers, Distributed Antenna System

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Between stretched budgets and supply chain delays, purchasing the cheapest, most quickly available communications technology you can find is tempting. But when you find unbelievable prices and shipping timelines, there’s probably a reason it seems too good to be true. In many cases, it means you’re receiving old, faulty equipment without any warranty. 

Working with established, reputable suppliers is important whether you’re getting new or aftermarket products. One way to be sure your investment won’t end up costing more in the long run is to purchase authorized Motorola products. Here’s why:

Tags: Chicago Communications, Motorola Solutions

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