Chicomm Blog

This season’s sleek accessory also happens to be one of the most revolutionary tech innovations: the TLK 25 is a body-worn device that is helping leaders in hospitality, retail, healthcare, and education stay connected and secure.

For years, radio users had their own language - 10 codes. The lingo filtered into popular culture, and even folks who didn’t use two-way radios would say “10-4” to mean “affirmative.”

Despite their continued use in some industries and law enforcement, codes and other jargon terms are being abandoned in favor of what is called “plain language.” 

As early as 2006, the National Incident Management System (NIMS) ALERT wrote: “While the NIMS Integration Center does not require plain language for internal operations, it strongly encourages it, as it is important to practice everyday terminology and procedures that will need to be used in emergency incidents and disasters. NIMS implementation is long-term, and persuading everyone to change ingrained habits overnight is probably impossible. But we do hope that over time, everyone will understand the importance of using common terminology, that is, plain language, every day.” 

What are these “ingrained habits,” and how important are they in today’s two-way radio communication?

Over time, even the best communications technology stops working as well as you’d like. Luckily, less-than-optimal functionality from a two-way radio doesn’t mean it needs to be replaced. Repairs are common and can be necessary for a range of reasons.

Here is a quick guide to understanding what steps to take to identify what needs fixing and get the repairs done quickly.

When looking into improving your in-building communication, you'll probably come across the terms: Signal Booster, BDA (bi-directional amplifier), or DAS (Distributed Antenna System). If you’re experiencing issues such as dead zones or spotty reception, you know how frustrating poor coverage can be, causing lost productivity and safety issues.  

A DAS is a network of antennas placed throughout a building used to boost wireless signals, typically in large buildings like campuses, hospitals, hotels, or manufacturing plants. 

A bi-directional amplifier is a device that locates a wireless signal, amplifies it, and then rebroadcasts it throughout your building. It also helps your two-way radios and smartphones avoid dropping calls or receiving spotty coverage. This blog provides more insight into how this actually happens, and the next steps to take if you think a BDA and DAS might solve your communications problems.

Police departments rely on communication technology to do crucial public safety work. The right equipment functions dependably each day and in many scenarios. There are several communications essentials that give officers the reliable, real-time information they need to do their job responding to incidents and serving their communities. These are the tools a modern, connected police department can’t do without.

Every year, it seems that the communications needs of companies and organizations evolve. Sure, the general needs are fairly consistent - reliable and secure communication, ensuring the safety of students/guests/patients, etc. - but goals evolve, and so do challenges.

This post is a quick look at four of the most common communications challenges that organizations across the country encounter on a daily basis. These aren’t industry-specific, as they relate on some level to multiple industries. For more information on how your organization can overcome these challenges, you can download our free eBook, the Wireless Communication Survival Guide.

Here are four of the most common communication challenges:

FirstNet was created in the aftermath of 9/11 to be a force-multiplier for first responders – to give public safety 21st century communication tools to help save lives, solve crimes and keep our communities and emergency responders safe.

FirstNet is a nationwide wireless broadband network for first responders deployed through a public-private partnership between the federal government and AT&T.

FirstNet offers public safety a communications network built to their operational and technical needs — a new Band Class 14 network designed to be reliable, functional, safe and secure, and provide optimal levels of operational capability at all times. In other words, a dedicated ‘fast lane’ for public safety communications. 

First responders across the country – police, fire, EMS – are benefiting from the technological advances of FirstNet, and here’s a closer look at the benefits and possibilities.

Between supply chain delays, labor shortages, and adapting to a more virtual-based work environment, 2022 was a challenging year for businesses and organizations, ranging from manufacturing to healthcare to hospitality. With all that going, you may well have missed a few Chicago Communications blogs, including reader favorites looking at video surveillance, commercial radio systems, avoiding battery issues, and tips for pairing your two-way radio with a Bluetooth headset.

The case for investing in a mobile command center (MCC) for police departments and other public safety agencies is strong – they’re easily customizable, can be as high-tech as you need them to be, and they’re appropriate for a wide variety of use cases. 

With the proper mobile command center, police officers and first responders have the ability to host all of their necessary functions in a single area, all while being able to move throughout their community as needed.

As public safety technology and 911 Communications continue to evolve, the benefits for investing in a mobile command center are as compelling as ever.

Are there areas in your buildings that are dead zones for communication?

Do you have multiple buildings or campuses to communicate between?

Do your old radios or phone system give out on you just when you need them the most?