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Chicomm Blog

Turkeys & Two-Way Radios

Posted by Kendra Newlon on Thursday, December 26, 2013

Thanksgiving has come and gone, and in just a few short days the year will also come to an end. But Chicago Communication’s rental department acted as a catalyst for the city of Elmhurst into the holiday season this past November with the 30th Annual Dan Gibbons ‘Turkey Trot’.

Held on Thanksgiving morning, runners of all ages joined at the starting line to raise money to help feed local families who were in need of a meal, not only on thanksgiving but every day; something that we may take for granted on a regular basis.

However, in order to have such a successful long running fundraising event, communication amongst staff and volunteers must be a top priority. Not only does in ensure that all of those involved in the execution of the Turkey Trot are where they are supposed to be, but also keeps runners safe.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Two Way Radio Accessories, Rental Equipment

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We're Making a List, Better Check It Twice!

Posted by Kendra Newlon on Wednesday, December 18, 2013

It’s crazy to think that in about 2 weeks we will be kissing 2013 goodbye and welcoming in 2014 with open arms. One great thing about the end of the year is all of the sales and specials … even for your two way communication needs!

With so many different deals in place, it’s hard to keep track what will be ending when the clock strikes midnight on the 31st.

Here’s a checklist from Chicago Communications to make sure you get the most out of your communication purchases through 2013!

Tags: Two Way Radios, Chicago Communications, Public Safety Communications, Motorola Solutions, Wireless Communication, Radio System, MOTOTRBO, Vertex, Maintenance/Installation/Service

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"So you are the IT Manager and you were just put in charge of the radio communications..."

Sound familiar?

I recently glanced through an article in the new (November 2013) Public Safety Communications Magazine from APCO. The title of the article “Communications Manager or IT Manager?” made me think of our own business. It shouldn’t matter if you’re a radio technician or IT technician…electronics is electronics, right? I wish I could say it was that easy.

Tags: Two Way Radios, Chicago Communications, Wireless Communication, Radio System, Tech Talk, Technology, IT Solutions

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Are you ready for some…MOTOTRBO?!

Posted by Kendra Newlon on Thursday, December 5, 2013

What are the first things you think of when given the slogan ‘Are you ready for some football?!” Many ideas such as food, tailgating, friends and team rivalries are the first to pop into our minds. But what if we didn’t have our Sunday afternoon/nights of football, or what would we have to look forward to on Monday nights after a day at work if the NFL ceased to exist? Fault proof communication is one of the silent, yet very important aspects of running not only a successful game, but a stellar season.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Two Way Radio Accessories, Technology, MOTOTRBO, Safety Solutions

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Our rental department at Chicago Communications is one of the services that often times goes overlooked when prepping for an event. However, if utilized correctly, having a communicationsystem in place for your event, no matter how big or small, really determines whether or not it goes off without a hitch. Ask Justin Thaler from STEVE HARVEY on NBC .

Tags: Two Way Radios, Chicago Communications, Two Way Radio Accessories, Rental Equipment, Customer Service

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470Mhz Interference

Posted by Kendra Newlon on Wednesday, November 13, 2013
I would like to take this time for the customary Tech Talk to notify users of the 470Mhz frequency band of interference we have been receiving over the last 6 weeks. Users along the North Shore of Illinois operating on specific 470Mhz channels have been getting hit with co-channel or On Frequency interference. What that means to you is specific direct interference on your frequency will result in lost coverage and excessive noise coming across your frequency.

Tags: Two Way Radios, Chicago Communications, Public Safety Communications, Tech Talk

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Trick or Treat....& Two-Way radios!

Posted by Kendra Newlon on Tuesday, October 29, 2013

Halloween is right around the corner – costumes are being finalized, trick or treat routes are being mapped, and candy is overflowing. Sometimes with the excitement of such a fun holiday, we forget to remember the basics in terms of safety.  If we let the safety of these little vampires, ghosts, and ballerinas slip to the background of all the enthusiasm, things can go from fun and games to spooky in a matter of minutes.

The Biggest Safety precaution:  SEAMLESS COMMUNICATION

For Trick or Treaters & Parents:

Cell phones are a great way to keep in touch with the older Halloween goers, or if it’s a relatively small group. But how do you communicate with groups of children who may be old enough to walk down the block, but not own a cell phone!? The same way Police and Fire crews communicate with each other- two way radios. Obviously purchasing high tiered radios aren’t the option we are suggesting, but there are two way radios designed for these types of instances- for relatively cheap in many stores. By sending your ghouls and goblins off in the neighborhood equipped with a  two way radio (or commonly referred to as a walkie talkie) you are able to constantly connect with them at the push of a button.

Tags: Two Way Radios, Chicago Communications, Wireless Communication, Technology, Education, Rental Equipment, Safety Solutions, Vertex

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THE CONNECTED RESORT with MotoTrbo Applications

Posted by Kendra Newlon on Wednesday, October 16, 2013

Getting the right information to the right person at the right time can mean the difference between a returning guest and a dissatisfied customer; that’s why guest satisfaction is at the top of the priority list for any organization in the Hospitality sector. Rapid response, attention to detail and well-informed staff are key to ensuring the experience is memorable for all the right reasons.

Hotel staff often uses a variety of disjointed independent communication tools such as cell phones, pagers, WiFi phones, paper work tickets and email to stay on top of customer requests. Large facilities and remote areas result in poor coverage, missed notifications and delayed responses to guest requests when it matters most. Furthermore recurring monthly fees and a constant desire to reduce operational expenses has pushed more and more hotels to explore the benefits of two-way radios.

Guaranteed coverage on a private network, durable portable devices, and integration to current building infrastructure systems and guest management systems via data applications make Motorola’s MOTOTRBO an excellent option for hotels of all sizes.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, MOTOTRBO, Hospitality, Cellular Technology

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Meet Dan Wolski, Technician at ChiComm

Posted by Kendra Newlon on Wednesday, October 9, 2013

Always busy at his work station, Dan Wolski has fixed radios, accessories, televisions, and security equipment for Chicago Communications since 1994.

Originally from the Chicago land area, Dan grew up interested in electronics and their functions after a friend introduced him to radios. He ultimately decided to make it his career. He attended a technical school in Indiana, in the vicinity of Valparaiso College.

Dan’s career in radios began in a small CB store his friend owned, located in Kankakee, IL. There, he would repair all sorts of radios, ranging from small hand held two way radios to entire radio systems installed in vehicles. He decided to then move back up to the Chicago area, where he landed a position within ChiComm.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Meet our Technicians, Employee Spotlight

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Update: Learn about our activities for Customer Service Week 2017 here. 

This time of year we begin busily preparing for National Customer Service Week.  It is a week I look forward to every year as it provides a great reminder to all of us as to why Chicago Communications, LLC is in existence – to serve our customers in a way that sets us apart from the rest.  While this is easily said (or written), it is not easily done.  It involves many, many pieces that all must fit together to achieve a goal of this importance and magnitude.  Our products, our knowledge, our customer relationships, our supplier relationships, the technology we use to support the work we do, our ethics, and most of all our employees must all work together to ensure the best possible experiences for our customers.  While every day we work to ensure these pieces are working together to the level our customers expect, it is National Customer Service Week that provides a special focus and recognition to all who help make it happen.

Tags: Chicago Communications, Hospitality, National Customer Service Week, Pointers from the Principals

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