Chicomm Blog

Customer Service Week is the first week of October, and we here at Chicago Communications love having the chance to recognize our fantastic customers and hard-working customer-facing staff.

We strive to make outstanding service an everyday occurrence, and this week of events is a way to spotlight that even more.

Here’s a look at how we’ve celebrated Customer Service Week in the past.

It's a question pondered by job seekers, trainees, and seasoned businesspeople alike—not to mention customers themselves: "What does customer service mean to you?"

At Chicago Communications, we're in a good position to define great customer service skills, because our clients work in some of the most high-pressure customer service situations: they're first responders, educators, manufacturers, hotel and hospital workers, and more.

For many of them, providing good customer service means making a critical difference when it matters most, whether they're saving a life, teaching a child to read, building a product that consumers can depend on, or providing a weary traveler with comfortable accommodations.

Update: Learn about our activities for Customer Service Week 2017 here. 

These past few weeks, we have been busily planning and preparing for Customer Service Week, celebrated October 6^th – 10^th this year. What is Customer Service Week, you ask? In 1992, U.S. Congress proclaimed Customer Service Week a nationally recognized event, to be celebrated annually during the first full week in October. It was designed to be an event devoted to recognizing the importance of customer service, and to honoring the people who serve and support customers with the highest degree of care and professionalism.