Chicomm Blog

Guests expect it, federal law requires it, and protecting guest confidentiality is critical for building trust and avoiding negligence claims. Hotels that prioritize data security and privacy also build trust, enhance their reputation, and create loyal customers.

With technology playing an increasingly central role in hospitality operations, guest confidentiality now extends beyond room privacy to safeguarding personal data, securing communications, and preventing unauthorized access.

Here’s why hotel guest confidentiality matters and how modern communication technology can help you make it happen.

Two-way radios are essential for reliable communication, but they can come with a lot of questions. What’s the difference between VHF and UHF? How far can they reach? Do you need an FCC license? Don’t worry—we’ve got you covered. Here’s a detailed look at some of the most frequently asked questions about two-way radios, so you can make the most of your equipment.

With Illinois’ body camera mandate officially in effect as of January 1, 2025, public safety agencies are entering a new era of transparency and accountability. For those still navigating the process of adopting body cameras, now is the time to ensure you have the right tools, policies, and training in place to meet compliance standards while maximizing the benefits these devices can provide.

We're here to help you understand the mandate, how to choose the right body camera solutions, and what steps to take to set your team up for success.

At ChiComm, we’re dedicated to creating safer, more efficient environments through cutting-edge communication solutions. At a recent showcase, we highlighted the “Solving for Safer” Ecosystem, demonstrating how integrated tools like voice, video, analytics, and software transform industries like public safety, education, manufacturing, and healthcare.

Here’s a closer look at the technologies we featured and how they’re shaping the future of communication and safety.

In the fast-paced hospitality industry, seamless timing and coordination can make all the difference. Whether in hotels, resorts, cruises, or event venues, reliable hospitality technology, like two-way radios and communication systems, is essential for keeping staff connected and ensuring guests have a first-rate experience. As guest expectations for quick, efficient service continue to rise, the need for integrated communication tools has never been greater. Here’s how advanced technology in hospitality helps solve real-world challenges and keeps operations running smoothly.

Are there areas in your buildings that are dead zones for communication?

Do you have multiple buildings or campuses to communicate between?

Do your old radios or phone system give out on you just when you need them the most?

Two‑way radios provide reliable, secure communication that boosts productivity, improves response times, and protects workers. However, many radio frequencies are regulated by the Federal Communications Commission (FCC), which requires users to obtain a license for certain types of radio communications.

Here’s what you need to know about FCC licensing for two-way radios, and why compliance is crucial.

Ensuring consistent and clear communication often depends on one crucial component: your batteries. For those relying on Motorola two-way radios, keeping your batteries in excellent condition is essential. A dead battery at a critical moment can disrupt operations, but with proper care, you can avoid these problems. Here are some practical tips to help you extend the life and performance of your Motorola two-way radio batteries.

Large manufacturing facilities, school districts, and public safety areas need to be able to communicate across wide distances. That’s why many of them are using point-to-multipoint communication solutions. 

What is the difference between point-to-point connectivity and point-to-multipoint connectivity? Which solution is the most affordable, efficient, and practical? It depends on the situation, of course. 

We’ll talk you through it.

Jim Hemminger, a government account executive at Chicago Communications, wants to help public safety organizations find the latest technology solutions for streamlined, efficient communications. 

Jim has been with Chicago Communications for less than a year, but before that, he spent 21 years at T-Mobile, where he honed his ability to find the right solutions for customers. Now, he is harnessing his decades of experience to help government clients find affordable solutions to their challenges.