The Allerton Hotel has been around since 1924, boasting many impressive credentials including its classification as a historic landmark of Chicago and its unique Northern Italian Renaissance architecture. It has a rich history of being one of the city’s most exciting social hot spots, and was originally operated as a club hotel for men. The 26 story historic building consists of 12,000 square feet of meeting and event space in addition to its 443 guest rooms, all of which is made operational by the hotels' 225 employees.
At any given time there’s about 40 employees using portable radios across the Engineering, Security, Housekeeping, Room Service and Banquet/Event departments.
In the hospitality industry, meeting guest's expectations is crucial, so timing and coordination are essential to achieving rapid response times. Communicating instantly and efficiently amongst your staff is critical to providing excellent service and customer satisfaction. Whether it’s getting a guest extra towels to the room or responding to an electrical issue on the roof, the operator stationed at the base station relays the message and dispatches the respective department to respond right away.
Two way radios
expedite guests’ requests in a timely manner and keep the operations running smoothly on a day-to-day basis.