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Mike O'Connor CEO of CSE Crosscom USA & UK

From Local Roots to Global Reach: CSE Crosscom’s 2025 Journey

Posted by Mike O'Connor on Thursday, January 8, 2026

The end of the year always provides a time for reflection and an opportunity to focus on the path forward for the year ahead and beyond. With this in mind, I want to take the time to share some of the exciting accomplishments and acknowledge the teams from CSECrosscom US and UK, a leading provider ofmission-critical communications and video solutions.

Tags: Chicago Communications, Motorola Solutions, Bi-Directional Amplifiers, Digital Two-Way Radios, Video Surveillance, Distributed Antenna System

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Chris Young Named Illinois APCO 2025 Technician of the Year

Chris Young Named Illinois APCO 2025 Technician of the Year

Posted by Lisa MacGillivray on Monday, December 15, 2025

Chicago Communications is proud to share that Chris Young, System Integrator based out of our Elmhurst, Illinois office, has been named 2025 Technician of the Year by the Illinois Chapter of APCO.

Chris received the award at this year’s Illinois Public Safety Telecommunications Association (IPSTA) Conference, co-sponsored by Illinois APCO and the Illinois NENA (INENA) chapter. The honor reflects his technical skill, leadership, and long-standing commitment to public safety communications across the region.

Tags: Chicago Communications, Employee Spotlight, Customer Service

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Radio & Safety Tech in 2026

Two-Way Radio & Safety Tech in 2026: Improving Reliability and Coverage

Posted by Lisa MacGillivray on Monday, December 8, 2025

Budgets are tight, so the goal is simple: use the right technologies (and the right upgrades) to improve reliability, coverage, and interoperability. 

Let’s walk through what delivers the most value in 2026 and how to match each option to the problems you actually need to solve.

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Wireless Communication, Radio System, Technology, Safety Solutions, Product Spotlight

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Battery Care Tips for Motorola Two-Way Radios

Battery Care Tips for Motorola Two-Way Radios

Posted by Lisa MacGillivray on Wednesday, November 12, 2025

Reliable batteries keep your team talking. The fastest way to extend Motorola two-way radio battery life is to use Motorola-approved chargers, follow a steady daily charge routine, store spares correctly, and replace aging packs before capacity drops.

This guide provides clear steps to reduce downtime and help your batteries last longer, based on our extensive service experience. 

Tags: Two Way Radios, Chicago Communications, Motorola Solutions, Two Way Radio Accessories, Maintenance/Installation/Service

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Understanding Two Way Radio Systems

Understanding Two-Way Radio Systems: Types and Uses

Posted by Lisa MacGillivray on Wednesday, October 8, 2025

When communication matters, two-way radio systems keep teams connected instantly and reliably. Whether you’re coordinating staff in a school, directing crews in the field, or managing public safety operations, two-way radios offer dependable coverage where cell service can’t.

This guide explains what a two-way radio system is, the main types available, and how to choose the right setup for your organization.

Tags: Two Way Radios, Chicago Communications, Radio System

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Employee Spotlight: Chris Kulnig

Employee Spotlight: Chris Kulnig

Posted by Lisa MacGillivray on Wednesday, September 10, 2025

The reliable systems our customers depend on start with people who sweat the details. Meet Chris Kulnig, a member of our installation team who brings plans to life, transforming them into working equipment you can count on.


Tags: Chicago Communications, Employee Spotlight

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Cecelia Myles Spotlight

Employee Spotlight: Cecelia Myles

Posted by Lisa MacGillivray on Tuesday, August 12, 2025

At Chicago Communications, our team is the driving force behind the service our customers rely on every day. We’re proud to highlight Cecelia Myles, our Credit & Collections Specialist, whose expertise, dedication, and problem-solving skills ensure our financial operations run smoothly.

Tags: Chicago Communications, Employee Spotlight

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Employee Spotlight: Brett Kahn

Employee Spotlight: Brett Kahn

Posted by Lisa MacGillivray on Wednesday, June 18, 2025

At Chicago Communications, our people are what make our service stand out.  

We’re proud to spotlight Brett Kahn, one of our field technicians, whose dedication and experience help power the service our customers rely on every day.

Tags: Chicago Communications, Employee Spotlight

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The Hidden Costs of Body Camera Storage and How to Avoid Them

The Hidden Costs of Body Camera Storage and How to Avoid Them

Posted by Lisa MacGillivray on Wednesday, May 28, 2025

Body-worn cameras are now standard in many police departments. They help build trust, increase accountability, and improve officers' and public safety. But agencies often overlook one aspect of body camera programs when budgeting: the cost of storing the video.

Many departments find that storage is the single most expensive part of their body camera system. Without a plan, storage costs can quickly escalate out of control. This blog explains why that happens and what your agency can do to stay ahead of it.

Tags: Chicago Communications, Public Safety Communications, Motorola Solutions, Technology, Video Surveillance

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understanding-warranty-coverage-for-two-way-radios-and-communication-equipment

Understanding Warranty Coverage for Two-Way Radios and Communication Equipment

Posted by Lisa MacGillivray on Monday, March 10, 2025

Investing in two-way radios, dispatch consoles, and other communication technology is a critical decision for businesses, public safety agencies, schools, healthcare facilities, and industrial operations. Ensuring these devices are covered under the right warranty can mean the difference between long-term reliability and unexpected costs.

However, not all warranties offer the same level of coverage. Understanding the terms, limitations, and benefits of equipment warranties is essential for making informed purchasing and maintenance decisions, no matter what your industry.

Tags: Two Way Radios, Chicago Communications, FAQ, Customer Service, Maintenance/Installation/Service

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