Chicomm Blog

Kurt Hessler, a principal/owner at Chicago Communications welcomes everyone — customers, clients, and employees — into the Chicago Communications family. He has been a member of the Chicago Communications leadership team since 2004.

As the person responsible for sales and service, he makes sure that the company represents the right products from the right partners, and treats each customer as an individual. He takes pride in making sure that everyone gets their needs met and receives training for hassle‑free communications.

“It’s all about relationships,” says Kurt. “Treat each customer as if they're your only customer; like you would want to be treated.”

Public safety requirements for distributed antenna systems are a key part of fire safety inspections. School campuses, hospitals, manufacturing facilities or commercial businesses can expect a visit from a fire marshall at least yearly to ensure operations are in compliance with local or national code regulations.

Whether you’re upgrading your communications systems for better efficiency and productivity or gathering broken radios to take in for repairs, there’s likely a box of equipment somewhere that needs to be handled. 

Finding the best way to dispose of used communications equipment is a key part of two-way radio maintenance. Old communications equipment can contain potentially hazardous materials like mercury or lead, and need to be disposed of responsibly and safely so they do not harm the environment. That equipment can include a variety of different parts:

If there’s one thing that can stop productivity and efficiency in its tracks, it’s equipment failure. When your team cannot stay connected using devices like two‑way radios, it affects everyone’s ability to respond quickly and effectively to issues that arise.

Just like Captain says to Lucas (Paul Newman) in Cool Hand Luke, “What we've got here is failure to communicate.” 

Unfortunately, it’s not just something that happens on screen. Communication failures that stem from equipment failures are common. At least in the movies, there’s almost always a happy ending. Check out these seven examples of communication mishaps in movies where equipment failure mattered.

John Larson has been a member of the Chicago Communications team since 1996. Even after nearly 25 years on the job, John says no two days have been the same.

Anna Duvall has been a member of the Chicago Communications team since late 2020. She and Gabrielle Glashagel are two of the newest sales representatives at the company. Currently a senior at DePaul University, Anna is excited to use her education to pursue a career in sales.

Imagine that your business has decided to use two-way radio communication to keep connected while on site or in the field, but no one has ever used one. Employees may voice their unease with the devices, or even worse, avoid using them altogether. They may not understand the importance of two- way radios as a safety tool for them and end up hurt.

Your investment is well spent only if the radios are used and used properly. If your team isn’t trained, they won’t use the equipment. If they aren’t comfortable using the equipment, the system you put in place won’t work the way it’s designed because employees won’t know how. This creates safety issues and increases risk. That’s why proper training and efficient interdepartmental communication is crucial to your success.

The global outbreak of COVID‑19 has fundamentally changed the way we interact with one another. Despite the turmoil of the last year, advances have been made in technology and healthcare. Innovative solutions and technologies can be carried with us into the future, pandemic or not.

Below, we explore the ways artificial intelligence (AI) has been used in the fight against COVID‑19.

We often talk about the communication challenges of loud or busy environments. Manufacturing workers need to be able to speak to each other above the noise of machinery. Hospital workers might need to summon medical help from across the building. Fleet drivers must arrange pickups and deliveries from their locations on the road.

Lynne Kelliher, a 7‑year member of the Chicago Communications customer service team, still describes herself as “the new kid in town.” She says she enjoys working with “so many super‑smart people” who have spent their entire careers developing expertise in ChiComm’s communications equipment and services.

“My co‑workers at ChiComm are top‑notch,” says Lynne. “They are a great blend of helpfulness, knowledge, professionalism, and occasional in‑office pranks. It is a nice place to work.”