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Chicomm Blog

In response to the coronavirus pandemic, many dispatch centers have begun modifying work environments to encourage social distancing. But with a flood of advice from news sources, health experts, and local government, how do you know which modifications to tackle first? And which modifications are most effective without throwing budgets off‑balance?

Tags: Public Safety Communications, Next Generation Public Safety

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For professionals in public safety, the demand for clear, responsive communications is tremendous. To enhance capabilities and give first responders the tools they need to save lives, industry has responded. One example of this is the Motorola APX Next public safety radio, which launched last fall.

Tags: Public Safety Communications, Next Generation Public Safety

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6 Best Public Safety Blogs

Posted by Lisa MacGillivray on Tuesday, December 3, 2019

When you are part of a public safety agency, where do you go for information? Today, more than ever, police officers, administrators, fire captains and EMTs rely on educational blog posts online to get unique insights into their line of work and creative solutions to the challenges that they face on a daily basis.

Tags: Public Safety Communications, Next Generation Public Safety

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For public safety officers, effective and high-quality video surveillance and monitoring equipment is no longer a luxury of big-budget departments. It’s a necessity for doing their jobs, keeping people safe, and protecting officer reputations and jobs. To provide public safety officers the best options in the field, Motorola recently acquired WatchGuard Video, an in-car video system for law enforcement officers that provides unparalleled visibility and transparency. The following are several features of WatchGuard Video that make it a key part of a public safety communications strategy.

Tags: Public Safety Communications, Next Generation Public Safety, Video Surveillance

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For public safety professionals, communication and fast response is critical. To make this happen, a secure, reliable system to field calls, ascertain details, and send help is needed. For many communities a technology that bolsters 9-1-1 communications is Emergency Call Works. Here we look at how this product can enhance emergency response and give agencies added savings with greater flexibility.

Tags: Next Generation Public Safety, Safety Solutions

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With today’s speed of information and tech-savvy civilians, social media is not a passing trend. And now more than ever, law enforcement and social media are coming together to keep people safe, informed and enlightened about the role of law enforcement in our society.

Here are the many benefits law enforcement officers across the country are gaining by tweeting, posting, and sharing; along with the challenges in social media they’re learning to overcome.

Tags: Public Safety Communications, Next Generation Public Safety, Safety Solutions, Social Media

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The Benefits and Challenges of NG911

Posted by Lisa MacGillivray on Thursday, July 13, 2017

The promise of next generation 911, or NG911, is exciting: Public Safety Answering Points (PSAPs) will gain access to updated wireless communications technology – including text, video and enhanced location services – that bridges the gap between first responders and the communities who rely on them.

The 9-1-1 network has come a long way since it was created decades ago, but it still has far to go. Mark Fletcher does a good job of summarizing the progress of the 9-1-1 network in this article, where he writes “Today’s E911 network handles more than 240 million calls per year. But its archaic architecture of routing callers based on telephone numbers gets outmoded the more that technology advances.”

It was because of this problem with outdated emergency communications that the Next Generation 9-1-1 (NG911) solution was developed, an evolving system that has had its own share of benefits and challenges over time.

Tags: Public Safety Communications, Next Generation Public Safety, Safety Solutions

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6 Public Safety Blogs to Read In 2017

Posted by Lisa MacGillivray on Wednesday, November 16, 2016

Public safety blogs are a great way to keep up on the latest trends in technology for first responders, the new upgrades that are available and the innovative ways that agencies are using communications to keep communities safe.

The best public safety blogs represent a variety of perspectives and geographies, and they’re written by everyone from police chiefs to telecommunications executives. Many are updated frequently to keep readers consistently informed about public safety issues, and some of the ones we’ve compiled may be helpful gems that you’ve previously overlooked.

As we look forward to the new year, here are six public safety blogs to read in 2017:

Official Blog of the International Association of Chiefs of Police

With new posts several times a week, the blog of the IACP features insights on various aspects of policing, from community engagement to the group’s Benchmarking and Analytics Tool. It’s a good place to learn about what kinds of interventions and technology other agencies are using and have found to be successful.

Tags: Public Safety Communications, Next Generation Public Safety

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The 911 communications firm West’s Safety Services has been selected to develop and operate the 911 National Emergency Address Database (NEAD) platform, a move that brings the country’s first responders closer to better locating wireless customers who call 9-1-1 from indoors.

John Kearney, SVP & GM of West’s Safety Services, said in a statement that the company is “committed to developing new technologies for carriers that promise improved wireless location accuracy during a 9-1-1 emergency.”

“We agree with the FCC that providing a dispatchable address to our public safety partners is the ‘gold standard’ that the industry must pursue,” Kearney said. “We’re passionate about the NEAD project, which we believe will more effectively assist first responders in locating wireless callers.”

Tags: Public Safety Communications, Next Generation Public Safety

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The trend of 911 dispatch center consolidation isn’t going anywhere, and in some places, consolidation is even becoming the law. The impact on cities and towns varies widely, with some municipalities singing the praises of joining forces and others dreading the potential costs and losses of jobs.

Whether you’re considering 911 dispatch center consolidation – or are mandated to undertake it by law – let’s take a look at some of the real and potential impacts to cities and towns.

Tags: Public Safety Communications, Next Generation Public Safety

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