<img height="1" width="1" src="https://www.facebook.com/tr?id=177704282845749&amp;ev=PageView &amp;noscript=1">

Chicomm Blog

For decades, people have known to call “911” to easily reach police, fire, or emergency medical assistance from any phone in any location. Created in the late 1960s, the system was designed to work with the technology that existed at the time -- wired phones in residences and businesses.

As technology has evolved, “911” has kept pace, going from a landline system to a sophisticated labyrinth of new capabilities that can enhance any crisis response, better protecting people and communities.

Here’s a sampling of the new technology that is now available to many emergency agencies:

Tags: Public Safety Communications, Next Generation Public Safety

Read More
Getting to Next Generation 9-1-1 (NG911) is a tall order and one in which we can’t lose functionality. We must add capabilities to support new devices, and we must be flexible to accommodate new data including text, images and video. A tall order.

Don’t get me wrong – the benefits for all of us, from call takers to administrators to first responders and citizens, of course, will be tremendous.

We, as citizens, will be able to request help from 9-1-1 in so many quick and easy ways. And Public Safety Answering Points (PSAPs) will have more information than ever to make the best decisions and provide the best response. But while we focus on when and how we’ll implement networks and enable connectivity, and worry about all of the things that are to come, we’re overlooking the most critical impact of NG9-1-1 – the impact it will have on our call takers’ experience, and what that means to the speed and accuracy of their responses.

Tags: Next Generation Public Safety

Read More

We thought we’d round up some of the top highlights this week in the Communication world and give them to you in one place. Check out some buzz worthy stories happening in the wireless communication, hospitality, and public safety world!

1) Public Safety Grants: The Assistance to Firefighters Grant deadline is TODAY! Be sure to check out the FEMA website if you haven’t already. If you’ve ran out of time for this grant, don’t worry. There’s a few more with deadlines that are soon approaching. Be sure to check out these Federal Grant Opportunities to see if you qualify!

Tags: Two Way Radios, Chicago Communications, Wireless Communication, Next Generation Public Safety, Grant Funding, Safety Solutions, FCC

Read More

We thought we’d round up some of the top highlights this week in the Communication world and give them to you in one place. Check out some buzz worthy stories happening in the wireless communication and public safety world!

1)  Drones- Although the majority of the public fears the use of drones and their own privacy, firefighters are actually encouraging the use of these robots. They say the drones can help spot and view fires before the firefighters even get to the blaze, allowing for more adequate relief. Right now, officers can only see the fire when it’s right in front of them. These drones would consist of a camera strapped to an aviation unit, to help firefighters identify the blaze. Fireflight owner, Jerry Stuckey said, "The way I see it, it's technology, and technology that can save lives and property." Read more on the implementation of drones to help firefighters here.

Tags: Motorola Solutions, Wireless Communication, Next Generation Public Safety, Safety Solutions

Read More

We thought we’d round up some of the top highlights this week in the Communication world and give them to you in one place. Check out some buzz worthy stories happening in the wireless communication and public safety world!

 

1) The Council On Financial Reform (COFAR) Fraud Alert: FEMA announced that there are scam artists claiming to be the Council on Financial Reform contacting individuals reporting that they’ve received grants from the government. However, the individual must pay a processing fee which can only be paid by giving up bank account information. COFAR stresses that they will never ask for such personal information when dealing with grants. Read more on this topic on the Grant Fraud website.

Tags: Public Safety Communications, Next Generation Public Safety, FCC, Social Media

Read More

We thought we’d round up some of the top highlights this week in the Communication world and give them to you in one place. Check out some buzz worthy stories happening in the wireless communication and public safety world!

1) Google Glass & Public Safety- Google Glass is a wearable technology (like a pair of glasses) with a head mounted display that would relay information to the officer’s line of sight, replicating a computer monitor. This would reduce the time an officer spends on having to radio in information, while waiting to obtain an answer. NYPD seems to be the first one to test this new technology, and you can read about it on PublicCEO.

Tags: Chicago Communications, Public Safety Communications, Next Generation Public Safety, Safety Solutions, GPS

Read More

We thought we’d round up some of the top highlights this week in the Communication world and give them to you in one place. Check out some buzz worthy stories happening in the wireless communication and public safety world!

1) P25 (Project 25) Communication equipment- These are the set of standards used for federal, state, and local police departments set forth by APCO.  It ensures interoperability between these levels in terms of radio communication to enhance timeliness, effectiveness, and coordination during emergencies. Why is this important? FEMA opened applications for Assistance to Firefighters Grants (AFG) on the 18th, which is only available for “the acquisition of P25 compliant equipment.” 

Tags: Two Way Radios, Public Safety Communications, Motorola Solutions, Interoperability, Next Generation Public Safety, GPS

Read More

911...Do you know when to call?

Posted by Kendra Newlon on Wednesday, November 6, 2013


We’ve been taught ever since childhood to dial 911 when we encounter a problem concerning the law, health, or safety. As natural as this may feel to us in a time of need, there is actually protocol into whether or not to call 911 vs. the general police/safety numbers.

Now of course, incidents that put someone’s life, safety, health, or property in immediate danger without hesitation require a 911 call.

I’m speaking of those occurrences that may not be time sensitive, or requiring emergency services. Events that happened longer than 15 minutes prior, (that do not involve an injury and suspects are not present at the scene) do not require an immediate 911 dial. Instead, contact the local authorities via their general phone number. If you don’t know your local non-emergency line, dial 411 to be connected or click on the link below. If you live in Chicago, dial 311 for non-emergency events.

Tags: Public Safety Communications, Next Generation Public Safety, Safety Solutions

Read More

What Local Municipalities Need to Know about LTE & P25

      In a discussion I was having with one of my co-workers, I was asked about P25 (public safety's latest standard), LTE (long term evolution) and what it means to local public safety radio users. It made me think about our current radio system configurations, the abilities they have now and what is needed to get them to a higher level. Current systems used by our local governments operate analog two way radios, in essence, I talk and you listen. Similar to cellular phones in 1983, when a call was placed it was on one specific frequency. Effective, yet in our world today with ever increasing demands on information, it lends itself to being archaic. In addition with the limited frequency resources from the FCC we find adding any type of capacity to these legacy systems in a similar analog fashion is restricted by co-channel users on that frequency. Thus we are educating users on digital and what it will do for them.

Tags: Two Way Radios, Public Safety Communications, Next Generation Public Safety

Read More

3 Trends Shaping the Future of Law Enforcement

Posted by Jill McNamara on Wednesday, February 6, 2013

Technologies in Next Generation Patrol Vehicles

Motorola Solutions has done more than 5 years of focused research, with hundreds of ride-a-longs, focus groups, simulations and usability studies to help understand the need for police cruisers to bring critical information together in an automatic and intuitive way. Research shows users want vehicle controls that are integrated and easy to use so that actions flow quickly and intuitively when responding to an incident.

Tags: Public Safety Communications, Motorola Solutions, Technology, Next Generation Public Safety

Read More