Chicomm Blog

Kurt Hessler, a principal/owner at Chicago Communications welcomes everyone — customers, clients, and employees — into the Chicago Communications family. He has been a member of the Chicago Communications leadership team since 2004.

As the person responsible for sales and service, he makes sure that the company represents the right products from the right partners, and treats each customer as an individual. He takes pride in making sure that everyone gets their needs met and receives training for hassle‑free communications.

“It’s all about relationships,” says Kurt. “Treat each customer as if they're your only customer; like you would want to be treated.”

John Larson has been a member of the Chicago Communications team since 1996. Even after nearly 25 years on the job, John says no two days have been the same.

Lynne Kelliher, a 7‑year member of the Chicago Communications customer service team, still describes herself as “the new kid in town.” She says she enjoys working with “so many super‑smart people” who have spent their entire careers developing expertise in ChiComm’s communications equipment and services.

“My co‑workers at ChiComm are top‑notch,” says Lynne. “They are a great blend of helpfulness, knowledge, professionalism, and occasional in‑office pranks. It is a nice place to work.”

As one of the Field Service Technicians on the Chicago Communications team, Grant Glashagel spends a lot of time on the road. He sets up radios in police patrol cars. He fixes communications equipment in loading vehicles at manufacturing plants. Regardless of where his work takes him on any given day, you'll find him completing mobile installations for ChiComm customers.

“I have an Associate’s of Applied Science Degree in Automotive Technology and a Bachelor of Science in Management,” he says. “My degree in Automotive Technology and all of the years I spent working on cars and trucks provided a good foundation for me to begin working full‑time at ChiComm.”

As the Marketing Director at Chicago Communications, Lisa MacGillivray is responsible for building the company's brand. That includes managing everything from advertising to ChiComm's website and social media pages. In the end, her goal is to make sure future customers know what ChiComm has to offer.

"My job is always evolving, that’s my favorite part," she says. "Marketing teams today have to be content creators, website designers, and Google algorithm experts. The communication industry is also changing quickly. We now have digital two‑way radios, radios with WiFi capability, and radios with nationwide coverage."

Lisa's ability to keep pace with ever‑expanding technology and communication devices is exactly what makes her so good at her job. She's kept her finger on the pulse of communication needs and solutions for more than 12 years at ChiComm—and for several years at Maytag International before that.

As a 40‑year member of the Chicago Communications team, Tom Treichler has helped countless customers. Now the Director of Operations for Sales and Service, he says the teamwork used to solve customers’ problems is what he loves most about his work.

“At times it can be challenging, but in the end working to get projects installed and solving customer problems are the two key factors that I like about working with Chicago Communications,” he says.

This focus on connecting with customers is a common thread throughout Tom's career. He has been solving problems for others since he began his technical career after graduating from DeVry Institute of Technology in 1982.

As a principal/owner of Chicago Communications, Cindy Glashagel believes ChiComm’s job is to partner with every customer to fully understand their operations and provide communication solutions to maximize their efficiency and effectiveness.

“Our goal is to build long‑term relationships so we can continue to support customers as they grow and change, leveraging our broad knowledge of wireless communication systems and their applications to provide the best options,” she says.

Chicago Communications' Nancy Rezman believes every customer is the most important and the more challenging their situation, the better. “Those are the ones I like the most,” she laughs.

If you need communications equipment for a special event or engagement, ChiComm’s Diane Dupasquier can set you up. As the Rental Sales Representative for over 20 years, Diane is the go-to expert for renting two-way radios and repeaters, supplying organizations and corporations with quality communications for any job, any occasion.

Originally from Canada, Diane began her tenure with Chicago Communications in 1993 in the paging and cellular division. After doing inside sales for a number of years, she ultimately became the rental manager—a “one-woman show” for the entire rental program, along with sales demo equipment and communications devices for staff.

Creativity, project management, and the sense of accomplishment that comes from seeing a production through from start to finish: These things have motivated Account Executive Cathy Kulnig both at Chicago Communications and throughout her extensive background in theater and performance.