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Chicomm Blog

Is your city safe?

Many cities are asking this question. Safe City initiatives are on the rise around the world due to unique, ever-evolving and complex threats. As populations grow, so do the size and intricacy of the infrastructure required to support them. Municipalities must be able to respond with a citywide, unified approach to safety and security.

Implementing comprehensive command-and-control solutions to improve situation awareness, gather actionable intelligence and more effectively respond to incidents have become essential to growing urban populations such as those in Surat City, India, and Guayaquil, Ecuador.

Tags: Public Safety Communications, Technology

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Have you ever gone to use something at home only to find out it doesn’t work?  And then, when you mention to your family members that it isn’t working they look at you very matter-of-factly and tell you it’s been broken for a while?  Ugh! The frustration!

I had this exact scenario happen to me last year following a very large snowfall we had in Chicago. My husband and son were out of town so I went out to start the snow blower only to find that after several attempts it clearly was not going to start.   When I called my husband and son to ask them what I might be doing wrong while trying to start the snow blower, they of course very matter-of-factly told me it was broken.   As you might imagine, my response to this was not a pleasant one.   I hung up with them and ended up having to shovel the driveway by hand, and just for the record I have a very long driveway covered with about eight inches of very wet snow.   When they finally returned home from their trip I told them that if they just would have told me it was broken I could have fixed it, but if I don’t know it’s broken, I can’t fix it.  

Tags: Chicago Communications, Pointers from the Principals, Customer Service

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Do you own or manage a rental property? Whether it is residential and you offer some great apartments to your residents, or if it is commercial and you house retail shops, restaurants, or businesses, chances are you will encounter a construction project sometime soon. 

As you find yourself taking on these new summer projects, like upgrading your building's exterior or even adding on a new unit or addition, you will be working with contractors. Just like with any project, communication is key, and you can count on time-sensitive issues popping up.

Tags: Rental Equipment

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How to Improve Site-Wide Communication

Posted by Lisa MacGillivray on Wednesday, May 27, 2015

Effective communication is essential to success. While this may seem like common sense, far too many businesses and organizations elect to place communication on the backburner and therefore never become as efficient as they could be. They encounter issues like dropped calls or poor voice quality in their buildings, or even worse, delayed response times during emergencies.  

This isn't because these organizations simply don't care about communicating with their team, rather, they are not yet aware of how great their communication could be and how to get there. Whether you are looking to improve your response time in case of an emergency, optimize your warehouse efficiency, or just have reliable coverage on your campus, there is a communications solution for you.  

To get started, here are two of the most common solutions to improve your site-wide communication.  

Tags: Bi-Directional Amplifiers, Digital Two-Way Radios

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Memorial Day is upon us! While this weekend marks a time of beautiful weather, backyard football, delicious food, and time with loved ones, it also serves as a reminder of the tremendous men and women who have served, and continue to serve, our country.  

While we typically enjoy educating you all on radio communications, we wanted to use this platform as an opportunity to share some interesting facts about the start-of-summer holiday, and take time to acknowledge the courageous members of the military in our lives.  

Before that, here are some interesting things about Memorial Day that you may not know!

Tags: Chicago Communications

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Are you considering renting radios for an upcoming project or event? You’re not alone. Every year, companies and organizations from all over the country elect to rent radios for their short-term communication needs. For example, these rentals could be due to a summer event (like a parade or festival), a sporting event, or even a construction project. Whatever your need, renting two-way radios can be the perfect fit for your organization.  

The rental process itself is streamlined and ensures customized solutions to your exact need. In short, the radios you rent are tailored to your specific needs. Sounds great, right? 

To help you get started on this rental process, here is a brief look at everything you need to know about renting radios.   

Tags: Rental Equipment

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Whether you are renting radios for your next summer event or you are a long-time owner of some Motorola digital two-way radios, you should know that the radio is actually just the first piece of the communications puzzle. What does that mean? Accessories.

Radio accessories are important to the experience you have with your radios, because they help enhance and customize your communications to your exact need. For example, those renting radios for a festival will be using their radios differently than workers in a manufacturing plant, and accessories help tailor that experience. While some users' top priority is a hands-free experience (that's where earpieces/headsets come in) others may place an emphasis on battery life.  

Tags: Two Way Radio Accessories

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In the Midwest, we often celebrate warm, beautiful summer weather with months of events. These warm months often signal that graduations, parades, festivals and concerts are just around the corner. Although these events are fun to attend, most don’t realize just how much work goes into planning and executing a successful event. One of the most important things to ensure a smooth and safe event, regardless of the event, is clear communication.

So what does clear communication look like? For one, it involves digital, two-way radios being supplied to event staff. Notice that line says “two-way radios,” not “cell phones” (there’s a big difference). These radios allow the event staff to communicate effectively regardless of their location or the noisy environment they may be in at the time.

Tags: Two Way Radios, Rental Equipment, Digital Two-Way Radios

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For those assigned with the task of improving communication and cutting costs, it may seem like an impossible challenge. Typically, the word "improve" comes with a price tag, so how are you supposed to improve communication on a budget?

Many workers in sectors like manufacturing, healthcare, public service or even education rely on inefficient or unreliable means of communication like landlines or cell phones. This means that dead zones, poor call quality, and limited battery life can cause delays or even safety issues. Not only that, but these communication methods actually cost more money than their more effective counterpart: digital two-way radios. 

Tags: Digital Two-Way Radios

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8 Use-Cases for MOTOTRBO Applications

Posted by Lisa MacGillivray on Monday, April 27, 2015

When you first start researching ways to improve your communication across your business or organization, you will typically learn that digital two-way radios are often the best answer. Whether you are looking for reliability, durability, or just a more integrated way to communicate with your staff, two-way radios offer many great benefits (read more about those here).

One of the most useful and relevant benefits offered is the ability to choose from a robust selection of customized, integrated data applications to use on your MOTOTRBO radio. These applications give you the ability to expand your communications beyond just voice and audio, and offer the convenience of having data directly on your radio device. MOTOTRBO applications span a variety of use-cases, but range from GPS tracking to alarm monitoring to SMS communication (texting). Here are just some of the areas data applications can help in:

Tags: Interoperability, MOTOTRBO, Digital Two-Way Radios

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