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Chicomm Blog

When schools closed their doors to slow the spread of COVID‑19 in March 2020, many teachers and students found themselves scrambling to navigate new online learning platforms, video conferencing calls, and a sudden absence of face‑to‑face interactions. Standard classroom challenges were quickly compounded by technical difficulties, including.

  • Unstable internet connections
  • Inadequate capacity on the school virtual private network (VPN)
  • Cybersecurity threats
  • Long call wait times for campus IT support

Tags: Education, IT Solutions

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5 Benefits of Security as a Service

Posted by Lisa MacGillivray on Tuesday, July 21, 2020

These days, keeping your network secure requires more than an anti‑virus scanner. And according to technology website ZDNet, the COVID‑19 pandemic has only heightened cybersecurity challenges. Hackers have unleashed phishing campaigns against unsuspecting remote workers, healthcare data is more valuable than ever, and additional anxieties have made consumers more vulnerable to everything from shopping scams to fake Twitter accounts.

Fortunately, there are options to help your organization meet both general security needs and those specific to your industry. One of those solutions is security as a service, which allows you to leverage the most updated technology while saving time and avoiding unnecessary costs. 

Tags: IT Solutions

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As more companies shift to remote work and cloud‑based technology, small IT teams are often left scrambling for solutions to one new challenge after another. Agile workforces work well with appropriate structures in place, but sometimes monitoring and managing constant remote communications is too much for in‑house IT providers.

So what can IT solutions specialists do to stay on top of everything without working overtime? 

Consider remote monitoring and management (RMM) tools.

Tags: IT Solutions

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Regardless of your final product, manufacturing businesses share the same goal: efficient production. But boosting productivity takes more than hard work and motivation. Behind every productive manufacturing facility is a network of support systems that optimize workflow, lower costs, keep workers safe, and avoid costly downtime. This is where information technology (IT) solutions step in. 

Below, we look at how manufacturing leaders can use IT services to support a productive work environment and optimize the value of the business's IT assets.

Tags: IT Solutions, Manufacturing

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Remember the good old days when there were only viruses, and the only way you can get one is if you went online to some obscure website and downloaded it, or if someone handed you a floppy disk with a file that was infected from their computer. If you had virus software it was caught and you went about your business unscathed. Back then the reasoning behind viruses was the same as the reasoning behind taggers, to express “art” and be noticed. It’s different today; we have viruses, trojans, malware, ransomware, hackers, and cyber mafia.

While any one of these can corrupt your system, ransomware stands out. Ransomware has become a very profitable business for some. It was developed by the cyber mafia, a tech savvy version of the crime mafia, looking to receive notoriety for the action and to make a good buck while doing so.

Tags: IT Solutions

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5 Quick Tips on Securely Using Wi-Fi

Posted by Kendra Newlon on Wednesday, January 29, 2014

It’s hard to remember a time where there wasn’t free Wi-Fi available virtually in every public place. Some see this as a blessing – access to the internet and all things wireless at the push of a button. But some see it as a curse – just one more channel of access to hack into your personal files, obtaining everything from bank account numbers to social security numbers.

Tags: Chicago Communications, Wireless Communication, Technology, IT Solutions

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"So you are the IT Manager and you were just put in charge of the radio communications..."

Sound familiar?

I recently glanced through an article in the new (November 2013) Public Safety Communications Magazine from APCO. The title of the article “Communications Manager or IT Manager?” made me think of our own business. It shouldn’t matter if you’re a radio technician or IT technician…electronics is electronics, right? I wish I could say it was that easy.

Tags: Two Way Radios, Chicago Communications, Wireless Communication, Radio System, Tech Talk, Technology, IT Solutions

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