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Chicomm Blog

The Benefits and Challenges of NG911

Posted by Lisa MacGillivray on Thursday, July 13, 2017

The promise of next generation 911, or NG911, is exciting: Public Safety Answering Points (PSAPs) will gain access to updated wireless communications technology – including text, video and enhanced location services – that bridges the gap between first responders and the communities who rely on them.

The 9-1-1 network has come a long way since it was created decades ago, but it still has far to go. Mark Fletcher does a good job of summarizing the progress of the 9-1-1 network in this article, where he writes “Today’s E911 network handles more than 240 million calls per year. But its archaic architecture of routing callers based on telephone numbers gets outmoded the more that technology advances.”

It was because of this problem with outdated emergency communications that the Next Generation 9-1-1 (NG911) solution was developed, an evolving system that has had its own share of benefits and challenges over time.

Tags: Public Safety Communications, Next Generation Public Safety, Safety Solutions

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In both emergencies and daily life alike, updated communications systems are mission critical to saves lives, protect property and preserve communities. During natural disasters, large crime scenes or every day incidents, an effective emergency response system requires swift and reliable communications.

Public safety agencies and first responders rely on strong communications for today’s needs and as they prepare for the exciting future promise of Next Generation 9-1-1, or NG911, to catch up to consumer technology. All while they’re battling budgetary and resource constraints.

As technology continues to evolve, both in public safety and beyond, the importance of updated emergency communications equipment becomes even more clear.

Tags: Public Safety Communications, Interoperability, Safety Solutions

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If you’ve ever been frustrated by reaching the end of your analog two-way radio range, you’re familiar with the phenomenon of having it go from solid audio to going, going…gone.

Better range – along with more forgiving notice that you’re about to leave the coverage area  – is one reason to make the switch from analog to digital two-way radios.

Here’s a look at how to improve two-way radio range – and more ­– by switching to digital. 

Tags: Digital Two-Way Radios

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How to Extend Wi-Fi Range Outdoors

Posted by Lisa MacGillivray on Wednesday, June 21, 2017

Now that you’ve drastically improved your in-building connectivity and you’re feeling confident about the strength of your wireless network, it’s time to tackle the next frontier: how to extend WiFi range outdoors.

Hotel and resort guests, students, mobile workers and anyone else on the go is increasingly looking for opportunities to stay connected, even near the pool, on the campus commons or out on the dock.

With your constantly connected users in mind, here’s a quick overview of how to extend WiFi range outdoors.

Tags: Wireless Communication

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In April 2017, the Federal Communications Commission (FCC) began a process aimed at removing barriers to wireless infrastructure deployment across the country, including improving distributed antenna system regulations.

That’s great news for everyone from municipalities to small businesses as they look at meeting the ever-growing demands of today’s connected consumers, who have little patience for poor connectivity, as well as public safety users.

Let’s take a closer look at the FCC’s efforts to improve distributed antenna system regulations. 

Tags: Distributed Antenna System

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Digital two-way radios are, in and of themselves, powerful communications tools, and the right set of applications tailored to meet your specific needs can make them even more indispensable.

As the number of developers continues to grow, the options for applications are seemingly endless and provide everything from alarm management to dispatching to text messaging.

With the diversity of options in mind, here is an overview of must-have applications for digital two-way radios.

Tags: MOTOTRBO, Digital Two-Way Radios

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First responders are life savers and providers of help in often dangerous situations. So it's easy to think of them as operating on their own or just with a partner.

In reality, the dispatch center communicating with a first responder connects them to a whole team of other individuals and systems that are critical to doing their job. When first responders speak to a dispatch center with their mobile or two-way radios, they're bringing a whole public safety team with them.

When police, emergency medical, and fire units communicate with each other, the various channels of communication technology need to be centralized so that a single trained professional can follow protocols and deploy the right resources to handle the specific emergency at hand.

Tags: Public Safety Communications

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It probably seems as if Motorola two-way radios are constantly evolving, and gaining new features and functionality every time you turn around ­– and that’s because they are! (In fact, Motorola has had a key role in the evolution of two-way radio communication since the very beginning.)

Particularly as different models add new options, it can be helpful to look at Motorola radios side-by-side to compare their attributes and features, from push to talk to text messaging.

For now, let’s take a closer look at three models of Motorola two-way radios: the MOTOTRBO XPR 7550e Enabled, the XPR 7550e Capable, and XPR 7550.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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When you’re shopping for radios for your business, campus or agency, there are plenty of acronyms, numbers and lingo to keep track of, and that includes two-way radio frequencies: UHF or VHF.

Deciding which frequency you need is one of the first steps you should take when you’re upgrading, replacing or supplementing an existing fleet of two-way radios or choosing a handheld two-way radio for your team to use for the first time.

Let’s take a closer look at how to decide which of the two-way radio frequencies you need.

Tags: Two Way Radios, Digital Two-Way Radios

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Everyone in law enforcement is familiar with the tragic consequences of breakdowns in police radio communications: Personnel from different responding agencies can’t talk to each other, and the lack of coordination creates chaos and costs lives.

Lack of interoperability is one key reason that legacy analog two-way radio systems are being phased out, particularly within public safety, and replaced by digital systems. It’s a gradual change, but it is happening as more agencies recognize the importance of planning for the future.

With that in mind, let’s take a closer look at why it’s time to upgrade your police radio fleet from analog to digital.

Tags: Public Safety Communications

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