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Chicomm Blog

With the summer underway, the hospitality industry is booming. School is out of session and vacation time is finally being put to use which is great news for resorts and restaurants. But with this spike in business comes an increase in demand and expectations on the staff. Without the proper communication solutions, slow service could easily turn someone’s vacation or event from something fun and memorable to disappointing and frustrating.

When your business’ success depends on how well you are able to provide a service, you cannot afford to cut corners on communication. Use this guide to learn how these new or updated communication solutions can help your guest have an enjoyable experience.

Tags: Wireless Communication, Hospitality, Bi-Directional Amplifiers, Digital Two-Way Radios

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If you’ve received anything from us lately, or checked out our web site, you may have noticed a slight change with our logo. Instead of just our logo, you now will see that added underneath our logo is the statement, “We create the infrastructure behind mobility.” Why this change? Because we felt those six words pretty much sum up who we are and what we do.  

Tags: Chicago Communications, Wireless Communication, Pointers from the Principals, Bi-Directional Amplifiers

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How to Improve Site-Wide Communication

Posted by Lisa MacGillivray on Wednesday, May 27, 2015

Effective communication is essential to success. While this may seem like common sense, far too many businesses and organizations elect to place communication on the backburner and therefore never become as efficient as they could be. They encounter issues like dropped calls or poor voice quality in their buildings, or even worse, delayed response times during emergencies.  

This isn't because these organizations simply don't care about communicating with their team, rather, they are not yet aware of how great their communication could be and how to get there. Whether you are looking to improve your response time in case of an emergency, optimize your warehouse efficiency, or just have reliable coverage on your campus, there is a communications solution for you.  

To get started, here are two of the most common solutions to improve your site-wide communication.  

Tags: Bi-Directional Amplifiers, Digital Two-Way Radios

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We all share a common problem at one point or another. Poor radio coverage! Whether Cell Phone, Two-Way Radio, Wi-Fi or Wireless Data, RF (Radio Frequency) Wireless signals for the most part have the same characteristics for signal propagation. Different frequencies penetrate buildings and structures in a manner that signal loss will occur. This means you have good coverage outside, but you may have marginal coverage inside. You have marginal coverage outside, but you may have no coverage inside.

Building structures are made up of many different materials that either absorb RF or reflect RF. Either way a signal in the center of the building never seems to make it to you. You need to stand by the window in order to use your device.

Today’s solutions for signal loss in buildings or structures are far more advanced and lend itself to a seamless transition.

Let’s go through the acronyms:

DASDistributed Antenna System, a network of radio frequency cables or fiber optic cables with antenna terminations throughout a building or structure.

Tags: Tech Talk, Bi-Directional Amplifiers

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Well, it’s hard to believe but the holiday shopping season has begun. How do I know? As luck would have it I spent one of my days this past weekend at the mall with my daughter. The mall was absolutely packed. It was wall-to-wall people and wall-to-wall parking. Here I thought I was getting a jump on my holiday shopping by going before Thanksgiving, but apparently everyone else had the same idea.

Tags: Cellular Technology, Bi-Directional Amplifiers

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ChiComm's Not Who You Thought We Were

Posted by Lisa MacGillivray on Tuesday, June 24, 2014

By the shear presence of the word in our name, many believe Chicago Communications conducts business only in the Chicago area.  While we are proud to call Chicago our home, and have called it home for over sixty years, many of our business endeavors take us well beyond this great City's limits.  We have customers all across the area and several with locations which extend to the broader reaches of the country.  In these instances, we have been very fortunate to continue our partnership with those customers at their extended locations as well.  This has enabled us to expand our reach to the central and southern portions of Illinois, north into Wisconsin, west toward the Mississippi, although extending as far as Arizona, and east into Indiana, but as far as Ohio. 

Tags: Chicago Communications, Wireless Communication, Bi-Directional Amplifiers, Maintenance/Installation/Service

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"Can You Hear Me Now?"--Dead Spots Are Still A Problem Indoors

      There’s no doubt about it: the future of communicating will rely on wireless technology. Smartphones have become a necessity and their users expect the ability to stream video, e-mail, text and download everywhere they go. In fact, according to a recent Ball State Institute for Mobile Media Research study, 99.8% of all college students use some kind of mobile device or cell phone on campus, making colleges one of the most wireless communities in the United States. And while commercial carriers boast the ‘most coverage’ and the ‘largest networks’—their claims often aren’t providing reliable coverage inside buildings. For large buildings, venues and campuses, distributed antenna systems are the widely used platform in improving wireless coverage.     

Tags: Wireless Communication, FREQ Squad, Bi-Directional Amplifiers

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     If we are to remake the movie The Graduate today, what one-word advice would you give to Benjamin Braddock (Dustin Hoffman’s character)?  Obviously not “plastics”.  Most people would probably say “wireless” or “mobile”.

     Indeed, the technology of wireless communication has profoundly changed the way we work, live, and interact with each other.  Along with it comes the expectation that people should be able to use their wireless devices whenever and wherever.  Commercial wireless providers (cell phone carriers) want to maximize revenue from their customers and encourage them to use their phone/tablet/laptop as much as possible.  At the same time, public safety agencies are also demanding reliable radio coverage wherever their personnel may be called upon to perform the mission critical tasks. Since the vast majority of the people spend the vast majority of their time indoor, it’s natural that RF in-building coverage has become a fast growing market in the recent years. 

Tags: Wireless Communication, Next Generation Public Safety, Bi-Directional Amplifiers

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