Basic techniques to try BEFORE Calling for Service on your Two Way Radios:

Who would know better about common troubleshooting calls then ChiComm's own Service Shop Supervisor? Slim to no one! Over the years and hundreds of service calls received here at ChiComm, there has proven to be common consistencies in the type of calls and a few that stand out most frequently. Here are some common troubleshootings that may be the result of your problem. Check everything out on this list first, to save you from a service call later.

 Tips for Mobiles (Squad cars,etc): Ask Yourself these Q's

 Tom's Tech Talk (#1): What's Your Communication Solution?

    It’s a good question that we all ask ourselves at one time or another. For those of you who have been hit with the ever shrinking budgets and economy, it is time to reflect on what’s it really costing me now to keep my radio equipment going or should I invest in replacement. Unfortunately there is no one simple answer as we all have different needs and resources.

Let's Break It Down: An Overview of the Essentials

Certain two way radio accessories are a must have when you regularly rely on these radios for communication.  At one time, the devices were used mainly by the military and law enforcement personnel, but with advances in technology and their cost efficiency, they have become a favorite with the businesses in all industries today.
      Two way radios are relatively inexpensive, simple to use, and provide crystal clear communication, even from an extended distance.  They are efficient, lightweight, and easy to carry, which makes them popular with groups, individuals, and professionals alike.  For a first time user or even for experienced users, the list of accessories can be steep and overwhelming. Here we try to break down that list into a few of the most essential two way radio accessories:

Batteries and Chargers
      If you are using your two way radios frequently, two of the top radio accessories you will always need are batteries and chargers.  Batteries need to be chosen for proven lasting durability since they can determine and affect a radio’s performance. Be sure to pick up spare batteries, plus a charger that works both at home and in your vehicle. For the two-way portable radio user with cell type batteries, the most useful chargers are the ones that offer a charging timer that will automatically interrupt electrical power to the charging batteries when they are fully charged. The buyer of these chargers should also look for one with electrical circuits that will monitor charger temperature, electrical  current resistance and drop in voltage. These characteristics will prevent damage to the chargers and batteries.

You’ve probably been hearing a good deal, lately, about a networking technology called wireless broadband. It’s a way of using high-speed radio links to provide robust Internet-like voice and data services - so-called IP-based networking, that is - within a city or metro area.

Wireless broadband has many advantages over the technology it typically replaces, a long-existing wire-based scheme known as the T1 line. The latter is typically provided by the local telephone company.  One of the most appealing advantages - especially for fire, safety, law-enforcement, and other public agencies - is that when set up properly, wireless broadband can move data much faster than a typical T1 line: Some wireless links move 300 megabits of data per second, vs. the T1’s limit of a mere 1.5 megabits per second.

   But how safe is wireless broadband? Is it more vulnerable than wired networks to outages caused by natural disasters? Is it less resistant to unauthorized users, aka hackers? Is this technology too shaky, too unreliable for use by agencies concerned with public safety?

Listen Through Your Temples, Not Through Your Ears?

Temple Transducer is the name, and enhanced communication is its game. Unlike conventional headsets, these allow the user’s ears to be uncovered and completely free to hear surrounding environmental sounds, while still using the Motorola two-way portable radio. Conventional headsets can mask external sounds, such as approaching traffic and overhead pages, that are crucial for busy professionals to hear.

You're probably thinking how does it work? Well the solution lies within bone conduction technology. Bone conduction is the reason why a person's voice sounds different to him/her when it is recorded and played back. Because the skull conducts lower frequencies better than air, people perceive their own voices to be lower and deeper than others do.

Radio Transforms from Yesterday’s Ship-to-Shore to Today’s Smart Phones

 From telegraphs to wireless connecting people around the world radio technology has come a long way.  Amazingly wireless network data traffic has grown by about 400 percent since 2006. Yet almost 90 years ago, a ‘radio-phoning’ experimental installation on the Chicago elevated railroad produced predictions about being able to call home while in transit to ask about dinner. What once was a far-out idea is now a daily occurrence as many of us check in from the train or car on the way home from the office.

The radio and wireless communications that we know today come from roots in the military and government—still strong users leading today’s innovations.

The earliest communications used the telegraph to transmit Morse code and were used primarily for ship-to-shore and ship-to-ship communication. Proving perfect for sea-faring, wireless signals become the standard when in 1901 the U.S. Navy adopted a wireless communication system to replace visual signaling and homing pigeons.

Stay in Touch in Times of Emergency with Two-Way Radios

Two-way radios are important tools for many businesses, allowing employees to stay in touch regardless of their location. But two-ways radios can be useful outside of the workplace, too, particularly in times of emergency.

      If the recent devastation in Japan and the state of Alabama has taught us anything, it's that disater can strike anytime, anywhere. And when the unthinkable happens, two-way radios can play a critical role in ensuring the safety of you and your loved ones.

Product Spotlight: Motorola TEAM

Wouldn't it be nice if there was a simple way to give your employees all the tools they need to do their jobs and stay in touch no matter where they are? Well, now you can! Motorola's new Total Enterprise Access and Mobility (TEAM) product enables businesses to essentially convert their desktop system into a portable, pocket-sized device that their employees can use anytime, anywhere.

 By integrating with your existing wireless LAN (WLAN) and PBX systems, the Motorola TEAM offers a single mobile platform for all of your office's voice and data services, including:

Why Go Digital? Analog vs. Digital Two-Way Radios

     The truth is that while analog radios may get the job done, they've pretty much reached their limit in terms of innovation and advancement. In fact, many organizations are already finding that they have more needs than the capabilities of analog two-way radios can deliver, and they are searching for better options to improve efficiency and performance.

      Digital radios offer users a new and exciting platform for their communications needs. Whether organizations are looking for better voice quality or integrated wireless data applications, digital radios provide the solution. Here is a list of just some of the benefits of digital radio technology:

Introduction to Narrowbanding for Two-Way Radios

Here at Chicago Communications LLC, we strive to improve the operational efficiency of our customers through innovative technology and information solutions. Check out our blog for the latest information about Chicago Communications, products and services, and industry news. You'll find new articles posted weekly.