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Chicomm Blog

Designer Alex Perry is one of the biggest names in Australian fashion, so you can imagine that the luxury Brisbane apartments and hotel that bear his name are works of art with an impeccable attention to detail, from the architecture all the way to the revolutionary hotel wi-fi solution.

“I’m fashioning apartment accommodation like I would a couture garment,” Perry says.

The hotel’s Ruckus Wireless system includes 140 wireless telephones across 12 floors that use the Ruckus R600 indoor 802.11ac wave 2 access points. This solution delivers both the guest Wi-Fi network and commercial grade telephony, as well as coverage for staff operations.

Tags: Wireless Communication, Hospitality, Wireless Networking

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Bi-Directional amplifiers, boosters, extenders, repeaters – there is no shortage of options when you’re looking to broaden the reach and enhance the effectiveness of your cell and two-way radio coverage to combat dreaded “dead zones.” For now, let’s focus on just one part of the coverage picture – bi directional amplifiers and repeaters for two-way radios and how the two options are different. Looking at the two side-by-side can help you decide which will be the best fit for you.

Two-way Radio Bi Directional Amplifiers

Tags: Wireless Communication, Radio System, Bi-Directional Amplifiers

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A recent Cornell University survey has confirmed what you probably already know about your ever-more-connected customers: Hotel guests want to use their mobile devices in more ways than are currently available, so the demands on hotel wireless are greater than ever.

The survey, which is detailed in a report aptly named “The Mobile Revolution Is Here: Are You Ready?”, was conducted by the School of Hotel Administration’s Center for Hospitality Research. Researchers asked more than 750 smartphone owners about how they currently use their mobile devices when they travel and how they would use them if they had the choice.

Guests of all ages said they want to use their devices for almost everything you can imagine, from checking in to ordering room service. Some of the world’s largest hotel chains are already responding with wireless transformations.

Tags: Wireless Communication, Hospitality, Wireless Networking

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The Evolution of Wireless Communications

Posted by Lisa MacGillivray on Wednesday, February 10, 2016

"I do not think that the wireless waves I have discovered will have any practical application." —German physicist Heinrich Rudolf Hertz, the first person to broadcast and receive radio waves.

It’s fair to say that Heinrich Rudolf Hertz didn’t quite know what he had on his hands when he discovered the radio wave in 1886, but in his defense, the rest of the world didn’t either. While Hertz’s experiments paved the way for technology including the radio, television and mobile phones, it would be years before scientists fully understood the implications of what he’d uncovered.

Let’s take a quick look at how wireless communications have evolved from Hertz’s “impractical” radio waves to some of the indispensable technology we use today.

Tags: Wireless Communication

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Digital communication decisions often seem complicated. Technology is always changing, from hardware improvements to software updates to larger system overhauls. These changes often lead to misconceptions about digital communications technology - which can get in the way of your business or agency making the right decision about acquiring new technology or updating what you’ve got.

Being aware of these misconceptions can simplify your digital communications decisions and help you break down barriers to getting the technology your business or agency needs.

Here are 5 common misconceptions about digital communications technology:

Tags: Wireless Communication, Digital Two-Way Radios

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There can be many reasons for a company's staff or customers getting a poor cellular signal on the premises. If you've identified your own building as the source of signal problems, the most common and most effective solution is a bi directional amplifier or BDA.

If you aren’t familiar with bi directional amplifiers, you can read more about what they are and how they work here, but the main things you need to understand are:

  • DAS (distributed antenna system) is strategically placed in your building
  • They pick up the signal you are trying to receive
  • The BDA amplifies it (or “boost” it)
  • They redistribute that boosted signal throughout your building

Tags: Wireless Communication, Bi-Directional Amplifiers

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Schools are changing. No, not just the curriculums they offer or the lessons they teach (though those are quite different today than they were even just ten years ago), but the ways in which they use technology to keep students safe, informed, and connected.

Today, many schools have adopted location services, a technology that operates off of a GPS-style system. Location services can be used for just about anything, from sending emergency updates and obtaining student locations to offering interactive campus tours and even notes and content. The benefits are clear, and with today’s students being supremely comfortable with all things technological, the rollout is widely appreciated and is something that students, staff, and parents can get excited about.

Here are five ways your school can use location services:

Tags: Wireless Communication, Education, GPS

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3 Must-Have Communication Solutions

Posted by Lisa MacGillivray on Wednesday, December 23, 2015

When you identify the biggest challenges your organization faces, one of the most common solutions to those issues it better communication. When you are effectively communicating with your staff, you minimize risks for downtime, safety issues, or even customer satisfaction.

What commonly happens in this scenario is that a business identifies this challenge and knows that better communication will help, but is unsure of the next steps to take, in terms of actual technologies and solutions. There are a lot of options to consider, and not every solution is right for every business or industry. Here are three communication solutions that can help out just about any company:

Tags: Wireless Communication

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How Does a Bi-Directional Amplifier Work?

Posted by Lisa MacGillivray on Tuesday, December 8, 2015

When looking into improving your in-building communication, you'll probably come across the term bi-directional amplifier or BDA. The BDA is a tool used to boost wireless signal throughout your structure. These tools are often used in large buildings, like campuses, hospitals, hotels, or manufacturing plants, and they help your two-way radios and smartphones avoid dropping calls or receiving spotty coverage.

In short, a bi-directional amplifier is a device that locates a wireless signal, amplifies it, and then rebroadcasts it throughout your building.

This blog provides more insight into how this actually happens, and next steps to take if you think a BDA might solve your problems..

Tags: Wireless Communication, Bi-Directional Amplifiers

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Every year, it seems that the communications needs for companies and organizations evolve. Sure, the general needs are fairly consistent - reliable and secure communication, ensuring safety of students/guests/patients, etc. - but goals evolve, so do challenges.

This post is a quick look at four of the most common communications challenges that organizations across the country encounter on a daily basis. These aren’t industry specific, as they relate on some level to multiple industries. For more information on how your organization can overcome these challenges, you can download our free eBook, the Wireless Communication Survival Guide.

Here are four of the most common communication challenges:

Tags: Two Way Radios, Wireless Communication

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