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Chicomm Blog

3 Essential Communication Software Platforms

Posted by Cathy Kulnig-Dastice on Wednesday, February 14, 2024


What is the role of communications software?

Communication software is the essential link that integrates various communication technologies, enabling them to function according to our needs.

Software alone will not solve all your communications challenges, but many of your vital products, including two-way radios, will work best when connected with a software package.

Below are three instances of communications software enhancing how our clients manage their communication systems.

Here are three examples of communications software that helps our customers optimize their communications.

1. Spillman Ally

Spillman Ally is a cutting-edge software-as-a-service (SaaS) platform designed specifically for security personnel to help keep their facilities and organizations safe. This software platform plays a crucial role in incident management and dispatch services, offering a comprehensive toolset for security teams to maintain safety and security.

Spillman Ally is a web-based system with a single, central database that records a wide variety of critical information, including names, vehicle records, and premises data. Because it’s cloud-based, it can be accessed from any device with a connection to the web. This flexibility enables security personnel to remain vigilant and responsive, regardless of location. Accessing real-time data and analytics on the go means that security teams can make informed decisions swiftly, enhancing their ability to prevent incidents or respond to them effectively when they occur.

The platform's analytics tools also provide valuable insights into trends and patterns, enabling security managers to anticipate potential threats and implement proactive measures to mitigate risks.

2. Rave Mobile Safety

Rave Mobile Safety is a state-of-the-art communication platform used by various institutions, including 911 centers, colleges, schools, universities, hospitals, and corporations, to coordinate teams and alert entire communities using real-time communication.

Rave Mobile Safety has a user-friendly app that everyone can use in situations requiring rapid response and widespread information dissemination, such as emergencies, critical incidents, and important announcements. No one needs difficulty navigating through a complicated or finicky interface to send an urgent message to the relevant people. Rave Mobile Safety also offers a range of message-sending options, including SMS texts, voice calls, and emails. This multi-channel approach ensures that messages reach the intended recipients quickly and efficiently, catering to individual communication preferences and situations.

We recommend Rave Mobile Safety to schools and districts that do all they can to keep communications streamlined to protect students and staff from emergencies. During an emergency, an administrator must be able to send a message to everyone who needs it without wasting time. It also has a “panic button,” allowing administrators and teachers to connect with first responders immediately. 

3. Genesis GW3-TRBO

Genesis GW3-TRBO is an integrated software solution that lets organizations manage the essential data they need for their two-way radio systems, ensuring they're running at peak efficiency.

With the ability to send out important alerts and store data for detailed analysis on all MOTOTRBO platforms, Genesis GW3-TRBO provides the information you need to make informed real-time decisions and effective budget strategies that actually work.

Whether pinpointing rush hours, assessing how different teams are doing, or identifying the busiest channels, the Genesis GW3-TRBO offers the essential data and analytics to address current challenges and strategize for the future.

This software enables healthcare, business, hospitality, and education administrators to monitor their radio system's performance closely. Anticipating usage during peak times, for example, can help them prepare for emergencies and overall system planning.

Software Tools for Communications Systems

One of the most important things about hardware and software is that organizations have different needs, users, and capacities. 

When you work with a trusted two-way radio provider, they’ll help talk you through your existing system, the pain points, and even your plans for the future to recommend communication solutions that work for your needs. 

Any system is only as good as the training that goes into making sure that everyone who uses the products knows what they are capable of. The team at Chicago Communications provides the training and implementation support organizations need to ensure the products do their job.

Whether trying to upgrade or fix bugs in an existing system or create a new one, the technology you use and the service that comes with it are critically important for creating secure, effective, and budget-friendly communications systems.

Chicago Communications Catalog