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Chicomm Blog

Efficiently (and Affordably) Improving Workforce Communications 

Posted by Lisa MacGillivray on Wednesday, September 16, 2015

We live and work in an era that will most likely go down as a time where we all became more connected than ever. Think about it – smartphones, tablets, and computers have completely changed the way in which we communicate with each other. Not only do we personally benefit from the ability to connect with friends and family across the globe in a matter of seconds, but we all benefit professionally, as well.

Business-critical communications have evolved over the years and are now at the point that mobile workers can connect with others regardless of their physical location or even their network. This improves the efficiency and accuracy of our work.

The technology is readily available for organizations to adopt, however, corporate infrastructure and IT spending is constantly under pressure. So, the challenge for decision makers is no longer “how do we connect our employees?” – the challenge is now “how do we most effectively and affordably connect our employees?”

The answer to this challenge is Motorola Wave Work Group Communications. This technology connects your two-way radio to your mobile devices – smartphones, laptops, tablets, etc. It allows your team to connect to simple, secure, and affordable push-to-talk (PTT) technology at any time, and was specifically developed to improve communications between individuals and teams using different equipment.

Where did this idea come from? 

As mentioned earlier, the pressure is on the decision makers to improve efficiency and communication – all while coming in under budget. This leaves little room to adopt expensive technology or deploy a new system. So, these decision makers needed a solution that connected current devices and simplified communication processes. Download Manufacturing Survey

Also, some quick insights from the 2015 Motorola Manufacturing Survey demonstrates the need for this solution:

  • Nearly 60% of manufactures see connecting two-way radios to other devices as important
  • Over 50% would like to connect two-way radios to tablets/laptops
  • 92% want to connect two-way radios to smartphones

Manufacturers want to stay connected, regardless of their device.

Who should use this technology?

Here are four great use-cases for Wave Work Group Communications:

  • Production Supervisor: Even from his office, he can connect to a production lineman’s two-way radio via his smartphone or desktop computer, instantly. 

  • Warehouse Manager: Since he doesn’t use his radio throughout the day, he wants to communicate with shift teams from any location using his smartphone or tablet.

  • Fleet Manager: He can use his own smartphone to connect with fleet-wide radio communications to stay informed throughout the day – all while moving from depot to depot.

  • Utility Worker: During a critical situation, he is able to use his two-way radio to communicate with road crews even on a different radio system.

What are the key takeaways?

If you are reading this blog post and thinking that your organization should look into this, here are the top three things to remember:

  • WAVE enables seamless, real-time interoperability between disparate radio systems and devices
  • Just like radio networks, security is iron-tight
  • You don’t need to invest in a new system to leverage this technology, making it cost-effective 

To learn more about how you can effectively and affordably improve your workforce communications, contact Chicago Communications today. You can also leave a comment below with any thoughts or questions!

 

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