According to Motorola Solutions' The Intelligence-Led Agency: The Value of AI in Public Safety, 70% of public safety professionals say AI makes them more efficient.
Artificial Intelligence, or AI, is any technology that analyzes data, identifies patterns, and generates outputs that help personnel work more quickly and accurately.
For police departments and dispatch centers across Chicagoland, this positive feedback on AI means one thing: the tools to help your people work smarter, respond faster, and stay safer already exist.
Read on to find out which AI solutions are proven and how to implement them responsibly.
AI Voice Recognition: Less Interface, More Face-to-Face
What’s the safest type of officer? The least distracted one. Every officer knows the feeling of eyes on a screen when they should be on the scene.
ViQi, the AI voice assistant built into Motorola’s SVX Video Remote Speaker Microphone, keeps officers focused.
To further limit distractions, our ChiComm experts recommend integrating the SVX with the APX NEXT and APX N70 radio lines, as well as body camera technology, to consolidate multiple devices into a single device.
With the SVX and public-safety grade AI, law enforcement can:
- Run Instant Checks: Officers query license plate records, criminal histories, and incident reports, helping maintain situational awareness during an active encounter.
- Dictate Reports: Police speak their field notes in real time. AI classifies, extracts the details, and formats observations into a structured draft.
- Log Evidence with Voice: An agent marks critical moments verbally during a live stream. AI converts those tags into timestamped event logs, giving investigators a precise, searchable record for follow-up.
- Translate in Real-Time: AI translation keeps language barriers from becoming life-threatening delays.
The SVX helps officers perform better with clear, hands-free audio and integrated AI that keeps them vigilant on scene.
AI Visual Intelligence: Clearer Context, Faster Action
The data your agency captures every day is only as valuable as the ability to act on it quickly. AI does not eliminate your work. It eases the friction that slows it down.
Video surveillance technology has always helped agencies monitor critical areas, but AI turns visual evidence into an active, searchable intelligence tool in real time.
How does that work in practice? Consider what your agency captures on any given call: body camera footage, in-car video, LPR images, drone footage, city-owned camera feeds, crime scene photos, and 911 audio.
Without AI, assembling that picture takes hours of manual review. With AI, painting the big picture takes seconds.
Here is what AI-powered visual intelligence makes possible for your agency:
- Footage to Facts, Instantly: AI generates timestamped captions for scene events, turning hours of video into a searchable, readable record.
- Object and Person Detection: AI automatically identifies and tracks faces, license plates, vehicles, and weapons across video feeds, flagging relevant activity.
- Crowd Analysis: AI estimates crowd size, monitors density, and identifies potential threats at public gatherings.
- Suspicious Behavior Identified: AI spots suspicious behavior, restricted activities, and compliance violations across camera feeds.
- Court-Ready Auto Redaction: AI identifies and masks personally identifiable information in transcripts and video before release, protecting privacy and meeting FOIA requirements faster.
With AI’s visual intelligence, your team spends less time searching for evidence and more time acting on instantly identifiable information.
What Does Responsible AI Implementation Look Like?
Healthy skepticism is what keeps us researching on your behalf and is exactly why having a full-service communications partner matters.
False outputs. Legal exposure. Bias in the data. These are real concerns when implementing an AI-capable ecosystem.
According to Motorola Solutions' The Value of AI in Public Safety, the strongest AI integrations should verify information from multiple sources by cross-referencing 911 audio, CAD logs, radio traffic, and body camera footage.
Producing defensible evidence also means every AI-assisted output should have a traceable record in addition to human-in-the-loop checkpoints.
A successful, strategic AI implementation benefits from a full-service integrator like ChiComm. We answer your AI questions and identify the right tools to layer on top of your existing infrastructure.
Frequently Asked Questions
What AI tools are available to small- and mid-sized law enforcement agencies?
More than most agencies realize. Tools like the SVX, ViQi voice assistant, and CommandCentral DEMS deliver value regardless of agency size or budget. The key is to start with the right foundation and understand what your agency already has before adding anything new. ChiComm works with agencies of every size across Illinois, Indiana, Wisconsin, and Michigan to find the right entry point.
How does AI work with existing public safety communications equipment?
It layers on top of what you already have. CommandCentral DEMS connects with existing CAD, RMS, and body camera systems. The SVX converges with radio lines your agency already uses. No full system overhaul required.
What other AI capabilities should law enforcement agencies be exploring?
The SVX is a strong starting point, but it is only part of what is available.
CommandCentral DEMS is Motorola Solutions' digital evidence management system, automatically organizing body camera footage, CAD data, radio metadata, and case files into one unified platform so investigators spend less time searching for evidence.
Motorola's Assist Suite builds AI directly into that evidence management ecosystem, automating report drafting, evidence redaction, and case timelines from the first 911 call through final case closure.
And for agencies ready to extend situational awareness beyond the field, Avigilon's AI-powered video analytics deliver automated threat detection, license plate recognition, and real-time monitoring across entire jurisdictions.
ChiComm deploys, integrates, and supports all of it. Explore ChiComm's full public safety solutions here.
