As wireless communication solutions are constantly evolving, it’s a challenge to keep up with the latest and greatest devices and functionality. While it would be impossible to keep up with every update or product that’s made available, it is worthwhile to conduct an occasional appraisal of your existing systems -- and your current challenges -- to see if a boost, replacement or new investment makes sense.To help with your once-over of your equipment, systems and challenges, here are five core wireless communication solutions to keep in mind that you may need to deploy, upgrade or replace. (Bonus: Check out our latest video, below, to find out how Chicago Communications helps companies and agencies meet their comprehensive communications needs.)
Two-Way Radio Communications
The case for two-way radios over cell phones is pretty compelling, but if you still aren’t sure which option is right for your business or campus, consider these three factors:
- Durability: Two-way radios are built with business and public safety in mind, meaning they’ll withstand a variety of harsh environments and tough conditions.
- Battery life: Radio manufacturers know that users rely on their rugged devices to last at least an entire shift without charging, so the batteries are built to last. Few, if any, cell phones can keep up.
- Cost: Radios ensure real-time crystal-clear communication without cell phone usage fees or rates.
Mobile workers and consumers have come to expect speedy wireless coverage no matter where they are or what device they’re using, from laptops and tablets to Wi-Fi radios. Diagnostics can determine if your network is running as rapidly as it could be and identify any problem areas.
An experienced technician will be able to double-check the placement and number of your wireless access points to make sure you’re getting the best return on your investment. Many property owners find over time that they have more access points than they need or that they aren’t properly placed.
Bi-Directional Amplifier Solutions
You likely already know that bi-directional amplifier, or BDA, solutions are enhancement tools to boost the effectiveness of your cell and two-way radio coverage and get rid of your property’s “dead zones.” But have you assessed your BDA solution recently to check its performance? An experienced solutions provider can help you determine, among other things, whether key components of your system are strategically placed for optimal output.
If you don’t yet have a BDA solution and have been making do with dropped calls, spotty reception or unreliable Wi-Fi, it may be time to investigate and invest. BDAs work by locating a wireless signal from outside of a building – for instance, an antenna placed on the roof – amplifying that signal and rebroadcasting it throughout a coverage area.
For mission-critical public safety communications, it isn’t just the technology that’s changing – regulations are shifting at the local, state and federal levels to ensure departments can better serve the public. A flexible and scalable 9-1-1 solution will help meet evolving demands as seamlessly as possible.
Whether it’s 9-1-1 dispatch center consolidation or innovations related to Next Generation 9-1-1, it’s a good idea to know what current technology is available and best practices for how departments are implementing it.
Communications Equipment Service
Investing in the right wireless communication solution is the important first step, and training and maintenance aren’t far behind. Having trained professionals help you adhere to your equipment’s maintenance and service schedules can maximize the life of your products and minimize downtime.
A strong service partner will be as dedicated to keeping your operations up and running as you are, and they’ll provide highly trained and experienced technicians who understand both the products you’re using and how they’re providing solutions for you.
Look for service partners who will have someone available whenever you need them, including night shifts and weekends, and who offer customized maintenance contracts.