<img height="1" width="1" src="https://www.facebook.com/tr?id=177704282845749&amp;ev=PageView &amp;noscript=1">

Products

Motorola APX 1500

APX 1500

With its seamless interoperability and extended range, the APX 1500 is engineered so that your crews can be connected, wherever the mission takes them.

Motorola APX 1500 Enhanced

APX 1500 Enhanced

The APX™ 1500 mobile is designed to provide reliable P25 radio communication at an affordable price while standing up to the rigors of everyday work. The rugged simplicity of the O2 control head includes an easy to read color display and a built-in 7.5 watt speaker for efficient and confident communication. P25 radio capability enables seamless interoperability with first responders and other P25 radio users. Integrated Bluetooth provides wireless communication with Commercial off the shelf (COTS) Bluetooth accessories.
Motorola APX 4500

APX 4500

The APX 4500 brings together powerful technology in a compact, rugged, mobile radio that's easy on your budget.

Motorola APX 4500 Enhanced

APX 4500 Enhanced

We’ve paired the APX™ 4500 with our rugged O2 Control Head for confident, reliable radio communication that can stand up to everyday use. The compact form factor simplifies vehicle installation. Integrated hardware encryption protects your mission-critical communication. Impact detection automatically alerts dispatch to keep its users safer, and integrated Wi-Fi helps to keep you current with fast and easy software updates. Integrated Bluetooth provides wireless communication with Commercial off-the-shelf (COTS) Bluetooth accessories.

Motorola APX 6000

APX 6000

Delivering outstanding performance in a lightweight form factor without sacrificing the features you need most. The APX 6000 is the next generation of ruggedly reliable performers that gives you the advanced features such as Mission Critical Wireless and GPS location tracking in the smallest, P25 Phase 2 TDMA-capable radio available. Whether you're responding to a call or racing to a fire, the APX 6000 puts you in greater control of your safety, response time and technology investment.

Motorola APX 6000XE

APX 6000XE

Designed with extreme ergonomics and advanced features in a single-band, rugged form factor, the APX 6000XE is the ideal communication solution for first responders working in extreme environments. Its exaggerated controls make the radio easy to use while wearing gloves, and the extreme audio profile allows firefighters to be heard and clearly understood in high noise environments. Offered in three models, departments now have the flexibility to equip firefighters and EMS users with advanced features like Front Panel Programming (FPP), text messaging and GPS location tracking.

Motorola APX 6500

APX 6500

We've put exceptional flexibility into an advanced mission critical mobile radio that's easy to operate and intuitive to use. The APX 6500 P25 mobile allows users to choose from 4 control heads; mid- and high-power models and multiple installation configurations in an easy-to-install design. Innovative safety features such as GPS location tracking, intelligent lighting and one-touch controls help keep first responders safer than ever before.

Motorola APX 8000

APX 8000

With 4 RF bands and multi-mode system access, the APX 8000 knows no limits when it comes to interoperability. Whether it's loud or windy, the Adaptive Audio Engine and ultra-loud speaker bring clarity into every conversation. With Wi-Fi access, the APX 8000 can quickly receive new codeplugs, firmware and software features in order to redeploy the radio fleet with ease as users keep talking without interruption.

Motorola APX 8000H

APX 8000H

Certified to the stringent Div1 HazLoc standards, the APX 8000H is designed for use in areas where there are routinely dangerous concentrations of flammable gases, vapors, liquids or combustible dust. The APX 8000H has an adaptive audio engine that provides the provides the loudest, clearest audio at any volume, in any environment.

Motorola APX 8000HXE

APX 8000HXE

As Motorola's flagship radio for fire and rescue, the APX 8000HXE is designed for the most hazardous conditions. Because the APX 8000HXE is certified to Div 1 HazLoc standards, you can be confident entering areas where unknown chemicals and gases add to an already dangerous situation.

Motorola APX 8000XE

APX 8000XE

The APX 8000XE is redefining mission critical communications by delivering an ultra-durable radio that combines unlimited interoperability, loud audio and secure WiFi connectivity. A complete portfolio of ergonomically advanced, ultra-rugged radios and accessories that is safe, easy and efficient to use.

Motorola APX 8500

APX 8500

The APX 8500 all-band mobile radio combines unlimited interoperability, secure Wi-Fi connectivity and purpose-built design, enabling ease of installation and removal.

Motorola APX N30

APX N30

APX N30 connects your teams in public works or other municipal roles to reliable P25 radio communications with all the essential features they need and nothing they don’t ﹘ delivering APX performance in a pared-down, cost-effective package.
Motorola APX N50

APX N50

APX N50 is a slim yet tough pick-up-and-go radio that’s designed to give first responders, public-safety support, and administrative staff secure communications they can rely on in the field. It provides a simple layout, loud audio, MACE hardware encryption, and efficient batch programming capabilities to keep your fleet connected and collaborative - whenever, wherever.
Motorola APX N70

APX N70

Reliable and clear portable radios that are rugged and easy to use, are non-negotiable. Advanced features working in a larger public safety ecosystem must deliver actionable intelligence for increased situational awareness. Our APX N70 smart radio is for this purpose. It provides police and other first responders with the mission-critical communications and real-time information they need to stay connected and respond safely in any situation.
Motorola APX Next

APX Next

A Massive Advance in Mission-Critical Voice and Data.

APX NEXT brings usability and performance advancements to every aspect of the radio experience.

Your radio is your lifeline. APX NEXT is our next step in advancing it. It’s designed to military standards for extreme ruggedness. The touchscreen works with or without gloves—in rain, dirt, and dust. Digital mics and high-power speakers deliver our best audio ever, while SmartConnect keeps you connected even beyond your P25 system. The result is a radio that works when you need it, without pause, distraction or doubt.

Motorola APX Next XE

APX Next XE

APX NEXT XE protects your focus when it matters most. Combining glovable oversized controls with accelerated workflows and streamlined interfaces gives you reliable use of your lifeline in extreme environments. Stay focused on what matters – your call, your firefighters, and your safety.

Motorola APX Next XN

APX Next XN

APX NEXT XN is NFPA1802 certified to bring unprecedented durability and mobilized intelligence to a firefighter’s lifeline so you can outperform whatever the day throws at you. 

APX NEXT XN smart radio with the XVN500 RSM brings unprecedented durability and mobilized intelligence to your lifeline so you can outperform whatever the day throws at you.

 
Avigilon Avigilon Network Cameras

Avigilon Network Cameras

Avigilon High Definition Stream Management (HDSM)™ technology preserves video image integrity while intelligently managing bandwidth. When coupled with a broad range of megapixel cameras, you get high quality imaging and maximum coverage.

Avtec Avtec

Avtec

Customizable, scalable, and reliable software-based IP communications for mission-critical and business-critical environments. The Scout™ family of radio dispatch solutions integrates all your communication center needs, whether simple, highly complex, or somewhere in between. Scout provides options for secure, converged radio dispatch communications.

MOTOTRBO CM200d

CM200d

Now there are flexible mobiles that give you great voice communications today, and a path to crisp and clear digital voice communications when you're ready. Versatile and powerful, MOTOTRBO combines the best of two-way radio functionality with the latest analog and digital technology. Unlike mobile phones, MOTOTRBO radios are not restricted by the U.S. Department of Transportation, they can be used by commercial motor vehicle (CMV) drivers while they are operating their vehicles.

MOTOTRBO CM300d

CM300d

Stay connected with your workers whether they're delivering cargo, dispatching trucks or driving a school bus. The MOTOTRBO CM Series mobile radio is a reliable, cost-efficient solution to keep your team in contact so they can communicate, coordinate and collaborate for maximum efficiency and safety. The CM Series is designed for the everyday driver, so you can connect without distraction.

Motorola CommandCentral Vault

CommandCentral Vault

You need a digital evidence management solution that securely and efficiently stores all forms of multimedia and allows your agency to easily review, manage and share content, including evidence. CommandCentral Vault provides an advanced end-to-end content management solution that is secure and feature-rich with predictable pricing designed to streamline your operations. With CommandCentral Vault you can reduce administrative overhead and simplify workflows while maintaining policy and compliance to help save time and enhance community support.

 

 

Transforming Digital Evidence Management
Motorola’s CommandCentral Vault is more than just storage, it’s true end-to-end content management. All content is securely stored, simple to manage and easy to share with judicial personnel, citizens and media. CommandCentral Vault provides all the tools necessary to streamline workflows. Now your agency can reduce administrative time, simplify management and provide greater transparency faster than ever.

CommandCentral Vault on the Amazon Web Services (AWS) GovCloud allows you to store your content with peace of mind. It is compliant to the Criminal Justice Information Services Security (CJIS) Policy and provides capacity that scales to account for increasing amounts of retained content acquired overtime. Time spent managing files is reduced by integrating your records management system data with CommandCentral Vault content for quicker searching. Public accountability is also ensured with intelligent capabilities like automatic redaction of faces and objects in your videos to help you expedite FOIA requests.

Predictable Costs
CommandCentral Vault provides your agency with simplified, predictable pricing to easily plan and budget expenses for a body-worn camera (BWC) program. As a cloud-based application, there is no complex integration or need for infrastructure and additional IT administrative overhead. Monthly subscription costs are based on the number of BWC users, and role-based access is available to all agency personnel at no additional cost.

Digital Evidence Management Solution
CommandCentral Vault, when combined with the Si500 video speaker microphone, creates a complete digital evidence management solution. The combined solution features wireless upload and automatic metadata correlation to simplify content management and reduce administrative overhead. With intuitive and intelligent software automating actions for personnel in the street and back office, this end-to-end solution is paving the way for a new era in digital evidence management.

Key Users

Officer
Upload content, then search, review, annotate, mark, tag, clip and organize efficiently.

Detective
Easily search and review content details in a geospatial view with audit and retention control.

Records Specialist
Expedite redaction through automation, create clips, control content, set policies and securely distribute content with ease.

Citizen
Request content through a web-based portal, make payments easily and get secured, restricted access to approved content.


Store Content With Peace Of Mind

An end-to-end digital evidence management solution starts with storage. Store your content compliant to the Criminal Justice Information System (CJIS) Security Policy with full audit logging capabilities to ensure your evidence is protected. Our storage model is also designed with larger base, and incrementally scaling capacity to account for increasing amounts of retained content overtime so you’re never paying for overages.

Reduce Time Spent Managing Files

Upon collecting and storing content, your agency is faced with a need to efficiently manage videos. We provide four distinct modules to provide appropriate access to your content for those who need it. Searching for content is then made quicker as your records management system is integrated with CommandCentral Vault to correlate incidents to captured video. You can also search for and view content by other variables such as time, date or location.

Ensure Accountability To The Public

Transparency to the public has become a crucial part of your agency’s responsibilities. Don’t let it be a hindrance with a customizable, publicly facing FOIA portal to easily process citizen and media requests. Intelligent capabilities like automatic redaction of faces and objects in your videos, as well as mapping of video sources help you pull together associated content to expedite requests and save time.

CommandCentral Vault Resources

CommandCentral Vault Data Sheet
Read the Data Sheet on how CommandCentral Vault helps you take an innovative approach to content management with a purpose-built workflow to store, manage and share your body-worn video.

CommandCentral Intelligence Platform Fact Sheet
Read how the CommandCentral intelligence platform centralizes sources of disparate data to simplify operations. Better manage all of your data together and transform it into actionable intelligence that benefits personnel across your organization.

Digital Evidence Management Solution Brochure
Read the Brochure on our unified, simplified and smart approach to digital evidence management with the Si 500 Video Speaker Microphone and CommandCentral Vault Digital Evidence Management Software.

 DAS

DAS

A Distributed Antenna System (DAS) helps to eliminates dead spots and poor coverage areas. A DAS is a network of indoor and outdoor antennas that, along with bi-directional amplifiers, amplifies the strength of radio and commercial carrier signals and frequencies for more reliable in-building communications coverage.

Emergency Call Works Emergency Call Works

Emergency Call Works

DispatchStation is Emergency CallWorks' all-in-one application for providing receipt of E9-1-1 calls, managing the location by map and dispatching field resources. Using the industry's only single application design to natively integrate multiple functions, Call Taking and Dispatching is available directly from the Map, supporting traditional 9-1-1, Mapped ALI, CAD and call receipt-to-resolution reporting from a simple browser window and seamless workflow.

Getac F110 Rugged Tablet

F110 Rugged Tablet

The award-winning F110 is a true revolution in rugged tablet computing. The F110 combines powerful 5th gen Intel Core Processors, the latest wireless and a large 11.6 inch widescreen display with a thin and light design that re-defines rugged mobility.

Spillman Flex

Flex

Spillman Flex is an on-premises public safety software solution designed to meet the needs of police departments, sheriff offices, dispatch centers, correctional facilities, and fire departments across the country. Flex provides agencies with the advantages of unparalleled integration, multi-jurisdictional data sharing capabilities, affordable site-licensing, and ongoing innovations, all built around a central Integrated Hub and backed by reliable customer service and support.

Unication G1 Pager

G1 Pager

The G1 pager is rich with standard features including 16 minutes of stored voice and 11 minutes of voice memo. This allows you to record your own personal messages for on-the-scene reminders. Bluetooth enables you to pair your G1 pager with other devices.

Unication G4 Pager

G4 Pager

Unication's G4 Voice Pager is the industry’s first and only P25 voice pager. P25 Digital paging allows migration from a legacy 2-tone network to a P25 Network; which provides improved coverage, excellent voice clarity and superior reliability. G-Series Pagers now support three methods for P25 paging: TGID, Call Alert and Quick Call II over P25.

Unication G5 Pager

G5 Pager

Unication's G5 Dual Band Voice Pager is the industry’s first and only P25 voice pager. P25 Digital paging allows migration from a legacy 2-tone network to a P25 Network; which provides improved coverage, excellent voice clarity and superior reliability. G-Series Pagers now support three methods for P25 paging: TGID, Call Alert and Quick Call II over P25.

Motorola GRV8000

GRV8000

The GRV 8000 Comparator ensures the broadcast of the best possible voice signal by combining the best parts of a single signal that has been received by multiple sites in a simulcast system. The GRV 8000 Comparator supports up to 15 trunking sub-sites and up to 64 conventional sites for simulcast or receiver voting.

MOTOTRBO GTR8000

GTR8000

GTR 8000 Base Radio supports Motorola's Multisite systems and High Performance Data systems. It can also be integrated with Quantars and STR 3000s to add channels to an existing IV&D site. The modular software design coupled with the Software Download Manager enhances the ability for future upgrades.

WatchGuard In-Car Camera

In-Car Camera

WatchGuard’s patented Record-After-the-Fact® (RATF) technology on the 4RE in-car video system and VISTA body-worn cameras give agencies the power to go back in time and capture video from events days after they happened – even when the record button was never pressed.

Zetron IP Fire Station Alerting

IP Fire Station Alerting

The IP Fire Station Alerting (IP FSA) system is ideal for any municipality that has IP links between its central communications center and its fire stations. Converting to IP between the central site and the fire station increases the alerting speed and broadens connectivity options.

Motorola LEX L11 LTE Device

LEX L11 LTE Device

The LEX L11 Mission Critical LTE Device is designed with first responders in mind. Every feature and function is thoughtfully considered, from the rugged, easy to operate design to the always loud and clear audio to the advanced end-to-end secure mobile platform and the enhanced accessibility provided by a suite of accessories.

Motorola MCC7500

MCC7500

The MCC7500 IP Dispatch Console is part of Motorola's extensive portfolio of communications and information solutions designed to address mission-critical public safety and security requirements. The MCC7500 dispatch solution meets Motorola's rigorous quality standards to bring you the peace of mind you need in an emergency operation.

Motorola MCC7500E

MCC7500E

The MCC 7500E leverages the ultra small form factor workstation making deployment simple and easy across dispatch centers where space is at a premium. The MCC 7500E adds additional support for dual Ethernet connections to minimize failures of LAN switches affecting multiple dispatch positions. The MCC 7500E offers the Enhanced Integrated IRR providing dispatchers with the ability to access more recorded call audio and metadata. 

Motorola MCD5000

MCD5000

Ideal for dispatch environments, back-up sites, alternate locations, special events and call monitoring, the MCD 5000 Deskset System is a powerful and easy-to-deploy VoIP solution for your radio system. With IP technology, you have the flexibility to quickly install desksets where you need them using your IP network infrastructure. And you can easily expand communication capabilities throughout your organization for increased safety, awareness and coordination.

Motorola MCL8000

MCL8000

The MLC 8000 is a versatile, compact product platform that allows gradual migration of analog voting / simulcast systems from circuit connectivity to IP networks. The new analog solution is comprised of one MLC 8000 operating as the Analog Comparator, and additional MLC 8000s operating as Analog IP Gateways. These Gateways provide 4-wire connectivity to the analog base stations and receivers.

Motorola Minitor 7

Minitor 7

Compact, lightweight, and durable, the MINITOR 7™ is built for the realities of first responders. We understand the challenges you face—you need a device tough enough to withstand hazardous environments and deliver life-saving information when you need it most.
Motorola Minitor VI

Minitor VI

The Motorola MINITOR VI two-tone voice pager is ideal for fire departments and other organizations that need to react quickly in times of emergency. With up to 16 minutes of voice recording, customizable call alerts and improved receiver design, the MINITOR VI is flexible, rugged and reliable. It's built for the realities of first responders.

Spectracom NetClock Time Server

NetClock Time Server

Applications such as emergency communications centers require reliable timing to synchronize networks, systems, and devices accurately and to log events with legally traceable time.

Eventide NexLog

NexLog

Eventide's NexLog mission-critical communications logging systems reliably capture, store, protect, reproduce, and help you manage important interactions and critical data. NexLog logging systems have been designed to help you securely document and retrieve incidents and improve your facility's operations.

 OnGo Wireless Network

OnGo Wireless Network

OnGo is uncompromised connectivity. It puts the power of your wireless network in your hands to empower and extend new business opportunities for your organization.

OnGo presents nearly limitless options for enhanced customizability, effectively allowing you to tailor your network to a specific set of needs, such as IIoT applications or In-Building wireless or connectivity in public spaces.

US Digital Design Phoenix G2 Fire Station Alerting

Phoenix G2 Fire Station Alerting

Phoenix G2 Fire Station Alerting: Powered by US Digital Designs (USDD), the Phoenix G2 Fire Station Alerting System can help reduce dispatch call-processing times by instantaneously alerting the right units, in the right places, so they respond more efficiently and with better information

Motorola PMPN4284

PMPN4284

The multi-unit charger incorporates two additional display modes for enhanced display data capabilities. Set-up mode enables the user to customize the charger for their specific use. Options include disabling calibration, battery storage mode and display data customization. Diagnostic mode enables the charger to read IMPRES battery data similar to the IMPRES Battery Reader. Data available includes date of first use, number of charge cycles and capacity detail.

Works with the APX 900, APX 1000, APX 3000, APX 4000, XPR 3000, XPR 3000e, XPR 7000, and XPR 7000e

Cambium Networks Point-To-Multipoint

Point-To-Multipoint

The Cambium Point-to-Multipoint, is a field-proven, secure, and flexible wireless broadband solution. PMP offers network operators new alternatives in terms of range, coverage, throughput, scalability, and latency. The solution is also suited for building new networks, offering green field operators a significantly lower cost and higher return than many other solutions.

Cambium Networks Point-To-Point

Point-To-Point

The Cambium Point-to-Point solution, is a wireless broadband technology that provides high performance and operates on many frequencies. It has reliable connectivity for a variety of enterprises, including corporations, carriers, service providers, schools, universities, hospitals, utility companies, railroads, municipalities and government agencies.

Getac S410 Semi-Rugged

S410 Semi-Rugged

The 2nd generation Getac S410 Notebook delivers landmark performance, security, customization and durability unseen in a semi-rugged laptop this thin. Experience the fast 8th generation Intel® Core™ i7 processor, airtight security tools with multi-factor authentication and customization features to fit any workflow – all engineered into a thinner, more durable design.

MOTOTRBO SLR5000

SLR5000

For your business to be successful, you need dependable voice and data communications that reach every corner of your operations. The MotoTrbo SLR 5000 Series repeater delivers high performance, high reliability two-way radio service with all the features you need to connect your workplace.

MOTOTRBO SLR8000

SLR8000

The MOTOTRBO SLR 8000 Series Repeater delivers high performance, high reliability two-way radio service, optimized for your workplace. With its small outline and high reliability, it's engineered for low cost of ownership. And with a huge leap forward in technology, it represents the next generation in repeaters.

JPS SNV-12 Voter

SNV-12 Voter

The SNV-12 modular receiver voting system uses individual Digital Signal Processing (DSP) channels to measure the quality of received signal for fast and accurate determination of the best signal. The SNV-12 chassis accommodates from 2 to 12 receiver Site Voter Modules and interfaces easily with standard dispatch consoles.

Motorola TLK 100 GPS Location Tracking

TLK 100 GPS Location Tracking

Easily manage your workforce using GPS to maximize safety, check project status, find faster routes, modify tasks, and position team members where they’re needed most.

Getac V110 Rugged Convertible

V110 Rugged Convertible

The breakthrough design of the Getac V110 fully rugged convertible enables the computer to be amazingly strong while also being unbelievably light. It truly is a revolution in rugged computing. At 68oz and 34mm thin, it's 28% lighter and 30% thinner than the previous generation.

Motorola V300

V300

The V300 continuous-operation body-worn camera remains operational beyond a 12-hr shift. Detachable battery. 128GB of storage space. Wireless uploading. First shift. Second shift. Overtime. No problem. Together, you’re unstoppable.

Motorola V700

V700

The V700 is a State-Of-The-Art LTE-enabled body-worn camera that captures critical incidents and keeps you connected throughout your shift.

As a police officer, it is important to have a trusted and connected body camera. With the V700's LTE connection and built-in integrations, you can be confident that this body camera will capture important evidence.

 Vehicle Upfitting

Vehicle Upfitting

We provide public safety vehicle upfitting services. We work with police departments, fire departments and EMS / first responders in Illinois and Indiana.

 VESTA

VESTA

Bringing the best features of these two products together, the VESTA system establishes the new benchmark for NG9-1-1 call taking. It combines Session Initiation Protocol (SIP) call handling with advanced Airbus DS Communications call control technologies to support the emergency and administrative call taking needs of PSAPs with up to 250 positions. It also includes standard telephony features, e.g., Automatic Call Distribution (ACD), one-button transfer and dynamic conferencing. Plus its flexible, open architecture often eliminates the need for a traditional PBX, reducing call center costs and easily accommodating single and multi-site (geo-diverse) deployments. Most importantly, the VESTA system features an all-new, highly configurable and vastly intuitive user interface, considered a foundational component of our next generation integrated, geospatial multimedia platform.

Motorola WAVE

WAVE

Unified Communications between your devices and networks. WAVE is a Push-to-Talk (PTT) communication service that connects phones, computers and radios together easily and affordably so your teams can communicate instantly.

Zetron Zetron Model 15

Zetron Model 15

Supports 15 Different Formats. The Model 15 can be equipped with up to fourteen paging formats, both analog (tone-and-voice) and digital display (numeric and alphanumeric). Multiple formats can be supported simultaneously. New formats can be added at any time. The Model 15 supports group calls and other convenience features.

Zetron Zetron Model 25

Zetron Model 25

Emergency Dispatch Encoder. The Model 25 is an instant call encoder. It is used in airports, fire and emergency centers to call out pager users with the press of a single button or through the Computer Aided Dispatch interface. Each instant call key is programmable and can alert a single pager or team of pager users. Different types of pagers may be combined in the same system, including both analog (5-tone) and digital (POCSAG) pagers.

Zetron Zetron Model 6 26

Zetron Model 6 26

The Model 26 status/control panel provides centralized control of remote fire stations. Up to 240 user-defined buttons with LED status indicators allow the operator to select targeted fire stations, send alerts, and control auxiliary equipment. Changes in the status of personnel and vehicles are reflected on the M6 and M26 status indicators. Visual indications help the operator select which stations should respond, as well as determine which vehicles are available, which have already been dispatched, which are out of service, etc.

Zetron Zetron Model 640

Zetron Model 640

The Model 640 can service all input ports simultaneously for higher traffic applications, sending out pages in user priority. This dial access and PC-driven paging terminal supports up to 1,500 users with up to four telephone lines. Voice pages and numeric or prestored alphanumeric messages may be sent by telephone. Because the Model 640 DAPT-XTRA supports voice paging, voice prompts, and talkback paging, it is ideal for hospitals and public safety organizations that have emergency response teams. Complete messages can be conveyed without an operator typing in a message.

Zetron Zetron Series 2000

Zetron Series 2000

The Zetron Series 2000 Paging Terminals are designed for the paging operator needing a flexible, modular approach to system operation, with the capacity to expand to a region wide or national network. The terminals are incrementally expandable in both capacity and options. The Series 2000 paging operator can offer customers direct system access by analog or digital telephone trunks or through an operator paging bureau. Direct telephone users are instructed through system operation with voice prompts, locally recorded by the system operator. PC and e-mail users have direct access through a server or dial-up modem.