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Chicomm Blog

How Two Way Radios Benefit Manufacturing

Posted by Jill McNamara on Wednesday, December 14, 2011

The two leading reasons why manufacturing companies and warehouses can benefit from portable two-way radios? Productivity and efficiency. From the warehouse floor to product delivery, mobility solutions provide access to information in real time and help automate operations, ultimately creating a seamless, error-proof work environment. This is especially important as manufacturing technology evolves.  

Some of the many manufacturing sectors include:

  • Transportation: which includes airplanes, cars, trains, ships
  • Raw materials: which includes steel mills and foundries
  • Paper/forest, rubber/plastic, heavy industrial products

Because the production line CAN'T stop...you need communication you can count on. Here are a few scenarios when two way radios prove they're valuable.

Scenario #1:

The network connection in a circuit board manufacturing facility is down, so the inventory room is not receiving automatic notification when they need to provide parts replenishment.

Result: The machine operators use their radios to communicate shortages as they happen, and downtime is minimized.


A major shipment is arriving late, so the manager assigns the workers to various other duties. When the shipment arrives, the manager is able to coordinate redirecting the workers to processing the shipment.

Result: Because the manager can coordinate activities over the radio, he gets a quicker response. Also, he has more flexibility with his resources.

Scenario #3:

A forklift operator working in the warehouse runs into a container that has hazardous materials, and the container starts leaking.

Result: The forklift operator notifies the shift manager, who broadcasts a message to evacuate the warehouse, then contacts the cleanup crew.

Scenario #4:

There is a shortage of manpower in a facility. The maintenance administrator needs to man the telephone but could be used to assist in assigning workers to on-demand tasks.

Result: She is manned with a headset that gives her access to both telephone and radio (and still allows her to continue her work on the computer).


One of the machines breaks down. The machine operator immediately radios for a maintenance person, giving him some details that help him bring the appropriate tools and supplies for the job.

Result: Radio allows the repairman to be located quickly and efficiently, and because he was able to get details on the job, downtime is minimized.


A bottling plant needs to increase capacity to accommodate the success of its latest soft drink. To make the processes more efficient and improve the coordination between workgroups, they have purchased portable radios.

Result: Multiple channel capability allows the work teams to organize efficiently and enables the increase capacity the plant sought.

Scenario #7:

The quality control department of a car assembly plant finds that a patch of contaminated paint is causing the cars to be produced with the incorrect finish.

Result: The paint master is summoned quickly from the dispatch center for a consultation. Although he is offsite visiting a paint manufacturer, he responds on his PR1500 portable radio through a repeater.

Whether it's speeding up delivery or controlling costs you're looking for, seamless communication has its advantages.

Chicago Communications looks forward to putting our knowledge, experience and product portfolio to work for you. We take seriously the responsibility that accompanies providing equipment and service that meet the standards and demands of all users.

We can help you find a solution that works for your business.

manufacturing case study motorola dealer 

Can you think of other scenarios where two way radios benefit the manufacturing industry?

Leave a comment!