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Policies



Credit Policy | Return Policy | Terms and Conditions | Warranty Policy



Return Policy

  • Non-returnable items – Include but not limited to custom or special order items, items with hygienic concerns (e.g. ear pieces), used or damaged items, etc. Also non-returnable are “retail packaged” items if opened.

 
 
  • Restocking Fee – A restocking fee of 15% will be deducted from the credit or refund on product returned within (30) days of purchase date from Chicago Communications LLC. A restocking fee of 25% will be deducted from the credit or refund on product returned (31) days to (60) days of purchase from Chicago Communications LLC. After the (60) day period from date of purchase, Chicago Communications LLC will no longer give a credit or refund. Shipping charges are not refundable.

 
 
  • Returned items - Must be in their original packaging and in good condition based on inspection by Chicago Communications LLC.