Position Overview:
The Network Engineer position reports to the Service Supervisor and is responsible for network design, implementation, and repair of Motorola Solutions’ mission-critical wired and wireless network communications equipment around the Tri-State area.
Essential Job Functions:
• Meeting with customers at times to discuss design requirements, issues and resolutions related to their systems.
• Designing and deploying IT network infrastructure for LAN and WAN environments.
• Program, repair, and reconfigure computers, switches, routers, and microwave equipment.
• Analyze and reverse engineer existing IT infrastructure to map and develop additional equipment and interfaces.
• Analyze multiple hardware and software platforms to integrate them into existing customer networks where possible.
• Create complete system documentation for systems deployed using Microsoft Office and Visio or other software documentation platforms.
• Strong and independent working knowledge and experience with routing protocols, VLANs, and spanning tree.
• Cisco (CCNA), CompTIA (Network+), or Juniper Networks (JNCIA) is a plus.
• Schedule software patches, bug fixes, and hardware updates.
• Create remote monitoring systems for deployed hardware.
• Taking and responding to field service calls promptly.
• Utilizing problem-solving skills to diagnose problems properly.
• Communicating regularly with Dispatch regarding repair and to escalate support where needed.
• Ensuring service issues are fully resolved and acquiring customer confirmation of resolution before leaving the site.
• Maintaining and submitting proper and complete repair records
• Performing any other duties as assigned by the Service Supervisor, Service Director, or Management
Job Requirements:
• Ability to work 40 hours per week
• Ability to work overtime if needed
• Ability to periodically travel with overnight stay(s).
• Available to be in 24x7 on-call rotation
• Joining I.B.E.W. Local Union #134
• A valid driver’s license with a good driving record
• Must clear a background check and drug screen
• Proficiency in the English language, including proper usage, spelling, punctuation, and grammar
• Ability to design, deploy, configure, update, and repair networks
• Knowledge of basic electrical systems
• Strong analytical and problem-solving skills
• Ability to learn and understand Radio Systems.
• Ability to learn the use of RF test equipment.
• Ability to follow written and verbal instructions.
• Ability to follow company policies and procedures.
• Ability and openness to learn new technologies and applications.
• A bachelor’s degree in Computer Science, Information Technology, or Computer Engineering is a plus.
• Minimum 4+ years of experience in networking design, repair and troubleshooting.
Benefits:
• Great working environment
• Factory training
• On the Job Training
• Company vehicle as required
• 401K/Retirement Plan
• Medical/Dental Insurance
• Life Insurance
• Ten Paid Holidays
• Paid Sick / Personal Business Days
• Paid Vacation
• Flexible Benefits
• Uniform shirts/outerwear
Compensation:
• $53,400 - $92,500
Email your resume to: cglashagel@chicomm.com or fax to (630) 832-7599.
Equal Opportunity Employer: Disability/Veteran
We participate in E-Verify
Chicago Communications seeks a highly qualified and motivated Field Technician.
The Field Technician position reports to the Service Supervisor and repairs Motorola mission-critical wired and wireless network communications equipment around the Tri-State area.
Email your resume to cglashagel@chicomm.com or fax it to (630) 832-7599.
Equal Opportunity Employer: disability/veteran
We Participate in E-Verify