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Chicomm Blog

It probably seems as if Motorola two-way radios are constantly evolving, and gaining new features and functionality every time you turn around ­– and that’s because they are! (In fact, Motorola has had a key role in the evolution of two-way radio communication since the very beginning.)

Particularly as different models add new options, it can be helpful to look at Motorola radios side-by-side to compare their attributes and features, from push to talk to text messaging.

For now, let’s take a closer look at three models of Motorola two-way radios: the MOTOTRBO XPR 7550e Enabled, the XPR 7550e Capable, and XPR 7550.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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When you’re shopping for radios for your business, campus or agency, there are plenty of acronyms, numbers and lingo to keep track of, and that includes two-way radio frequencies: UHF or VHF.

Deciding which frequency you need is one of the first steps you should take when you’re upgrading, replacing or supplementing an existing fleet of two-way radios or choosing a handheld two-way radio for your team to use for the first time.

Let’s take a closer look at how to decide which of the two-way radio frequencies you need.

Tags: Two Way Radios, Digital Two-Way Radios

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Shopping for a handheld two-way radio is a little like shopping for a car: There are plenty of models to choose from, the number of features increases with price, and going with a dealer you trust can be as important as what you buy.

To help you make the most informed decision for your agency, campus or team, here are some tips for choosing the right handheld two-way radio.

Don’t Get Blinded by Sticker Shock

When you start looking at two-way radios, put aside your price concerns and shop for what you need. Because if you shop solely on price, you’ll end up spending more in the long run on a product that doesn’t adequately address your communications issues. This includes understanding which of the radio frequencies to use as well as specific two-way radio features, such as push to talk, what two-way radio range you need, and whether they're needed for your line of work.

Solid, high-quality, dependable two way radios are more expensive and: they last longer, require less maintenance and have access to the most sophisticated features and functionality. Higher quality solutions are more likely to meet your two-way radio communication needs and provide scalability for growth in the future. 

Tags: Two Way Radios

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Two-way radios, when deployed correctly, can transform a business, campus, industry or agency. With this one solution, alone or in combination with applications and accessories, you have the opportunity to solve countless communications and safety problems and address issues with collaboration and productivity.

In my 38 years working with radios, I’ve found that the keys to unlocking radios’ potential is to choose carefully, to have strictly followed maintenance and training plans in place, and to supplement with applications and accessories. Users across the spectrum will attest that for frontline workers, the ability to quickly communicate from one to many is just the beginning of what radios can do. 

If you’re shopping for devices for the first time or considering an upgrade to your fleet, here is everything you need to know about two-way radios.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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To fully appreciate how far two way radio communication has come, it's fascinating to take a look at where it started. From the initial discovery of “wireless waves” in 1886 to today’s technology that can turn any mobile device or computer into a radio, it’s been a long, winding and increasingly sophisticated road.

And it all starts with German physicist Heinrich Rudolf Hertz, who didn’t think his wireless discovery would go anywhere.

Here's a brief history lesson into the evolution of two-way radios.

Tags: Two Way Radios, History

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When we talk about cell phone replacements, we don’t mean replacing the cell phone whose screen just cracked, whose battery mysteriously stopped charging or whose model was recalled because it kept catching fire. We mean cell phone replacements that will allow your agency to stop relying on cell phones for your vital communications once and for all.

For consumers, cell phones are king, and for good reason. They offer the perfect mix of features and functionality to meet people’s personal needs. But consumer-grade cell phones for agencies? Forget it.

Here’s a rundown of 3 replacements your agency needs to embrace.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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The biggest two-way radio problem isn’t related to the devices themselves: it’s all about the user, more specifically a lack of proper user training. Too many businesses, campuses and agencies think that simply outfitting their staff with radios will solve their communications issues, and they skip an important preparation step.

While it’s true that two-way radios are an excellent wireless communications solution for a range of circumstances, just getting the devices isn’t enough. Staff – even staff who use the radios infrequently -- need to be trained, with time for regular refresher courses.

By working with your experienced two-way radio dealer, you can come up with training that makes sense for you and your team. Here is our insight into the biggest two-way radio problem, and how you can fix it:

Make sure all relevant staff are trained

If you already have staff who are using radios and you’re looking to expand your deployment, it can be easy to forget that not everyone knows how to use them. Make training a mandatory requirement for staff who are getting a radio.

All new users should get trained not just in how to handle the devices but in best practices for communicating with them, including things like keeping their sentences short. You should also remind them that radios aren’t like cell phones in that their conversations won’t always be private.   

Also don’t’ leave out users who will be given radios during an emergency situation but who don’t use them regularly. When seconds count and communication is key, you don’t want to lose valuable time because an inexperienced user is fumbling with their radio.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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Two-way radios have come a long way since their first use in public safety decades ago, and with wireless communications technology evolving more rapidly all the time, it’s exciting to think about where radios will be even one year from now.

Interoperability and convergence continue to drive the biggest trends for two-way radios, and with more industry-specific functionality being offered all the time, you can imagine that even more kinds of users will embrace two-way radios over smartphones or other devices.

Peering into our crystal ball, here are some educated guesses about where two-way radios will be one year from now.

Tags: Two Way Radios, MOTOTRBO, Digital Two-Way Radios

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As wireless communication solutions are constantly evolving, it’s a challenge to keep up with the latest and greatest devices and functionality. While it would be impossible to keep up with every update or product that’s made available, it is worthwhile to conduct an occasional appraisal of your existing systems -- and your current challenges -- to see if a boost, replacement or new investment makes sense. 

To help with your once-over of your equipment, systems and challenges, here are five core wireless communication solutions to keep in mind that you may need to deploy, upgrade or replace. (Bonus: Check out our latest video, below, to find out how Chicago Communications helps companies and agencies meet their comprehensive communications needs.)

Tags: Two Way Radios, Chicago Communications, Public Safety Communications, Bi-Directional Amplifiers, Maintenance/Installation/Service, Wireless Networking

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Two-way radio repair is a fact of life for any company or agency that uses radios as part of their communications solution. Even the best equipment requires maintenance from time to time. And while professional repair and replacement is something you need to budget for, some two-way radio repairs can be made internally by your staff. Following the steps below should clear up the most common problems that occur with two-way radios.

For reference purposes, this blog refers to the parts, features, and functions of the Motorola CP200d and XPR3500 portable radio. For helpful visuals and more details, check out the step-by-step video below.

Tags: Two Way Radios, Two Way Radio Accessories, MOTOTRBO, Digital Two-Way Radios, Maintenance/Installation/Service

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