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Chicomm Blog

The Critical Partnership Between Public Safety Agencies & Their Communities

Posted by Jill McNamara on Wednesday, May 9, 2012

Two-Way Teamwork with the City Of Berwyn

     Curtis Nekovar is the 9-1-1 System Administrator for the City of Berwyn, which means his responsibilities involve all of the equipment in the 9-1-1 center. He's been in the industry for almost 30 years and has worked at several agencies where Chicago Comm has been involved in one way or another. A couple years ago Berwyn completed a system upgrade project with Chicago Comm that remodeled the entire 9-1-1 center. The furniture was replaced, the radio system upgraded, the phones re-installed, and the dispatch center itself was relocated.  Most recently ChiComm assisted Curtis and the City of Berwyn in a "National Night Out" event that reminded us Public Safety Telecommunicators are a critical piece of the puzzle. The following is a letter he wrote to our maintenance director following that event's success.

"Dear Barb:

I would like to thank you, as well as the entire Chicago Communications organization for the generous set-up and use of a radio base station at our National Night Out event. Along with the base station, we had a 9-1-1 Simulator from Norcomm Public Safety 9-1-1 which more or less simulated a dispatch workstation. Citizens, both young and old, were able to "act" as a Public Safety Telecommunicator answering a 9-1-1 call and then using the radio to send help. It truly gave them a greater insight into just what exactly Telecommunicators do, but more importantly a greater appreciation for the often forgotten, yet most critical, piece of the puzzle!

It is certainly nice to know that we can rely on our local vendors to help beyond that of "regular' service and maintenance. It's also truly an indication of the relationship I have shared with all of you at Chicago Communications for many years now.

Again, thanks to all.911berwyn911 resized 600

Sincerely,

Curtis A. Nekovar

9-1-1 Systems Administrator"

 

 

Curtis also sat down and spoke with us about why he continues to stick with ChicagoComm and what the advantages are to working with a sole vendor from beginning to end. (Watch this video)

 

Jill MThis article was written by Jill McNamara, Internet Marketing Coordinator at Chicago Communications. Jill has written all of the Meet Our Techs & Employee Spotlight articles for ChiComm's blog and continues to seek opportunities for similar blog articles from current employees & customers. If you'd like to submit a suggestion for Jill, Contact Us!