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System Engineering/911 System & CAD

ECS1000

Manage your 9-1-1 voice and data communications with CML's ECS-1000 - the most flexible and reliable ANI/ALI controller, selective router, and automatic call distribution system(ACD) available.

Features:

Together with Sentinel, the ECS-1000 enables:

  • Up to eight-party 9-1-1 conferences
  • Internal selective transfer
  • ANI/ALI data and fax transfer
  • 9-1-1 call ringback
  • Manual ALI query
  • 9-1-1 privacy and mute
  • Visual indication of audio failure
  • Dial-in answering positions
  • Fully integrated TDD communication

 


Rescue Star

If you are a small to medium-sized community the RescueStar is the perfect E9-1-1 communications solution for you. The RescueSTAR supports wireless Phase I and Phase II compliance as your PSAP's ANI/ALI controller.

Features:

  • Emergency call management statics
  • TDD detection and call-takeer and display equipment
  • Range of call-taker and display equipment
  • Customer selectable ACD routing choices
  • Automatic ringback
  • Intercom access between call-takers
  • Single-button emergency call transfer to a secondary agency or other PSAP call-taker
  • Automatic conference setup during call transfer
  • Click-free monitoring of incoming 9-1-1 calls
  • Option to display all 9-1-1 trunks
  • Manual ALI query
  • Remote maintenance and alarm dial-out capability
  • Complete self-diagnostic system
  • Selective call routing according to the trunk used by the calling party

In-Vision 2

Features:

  • ALI preview before answer
  • Alternate Route Notification on default routed calls
  • Automatic Call Routing (first in/first out)
  • Automatic TDD direction/communication integration (VCO/HCO compatible)
  • Basic MIS package included
  • CAD interface
  • Caller Disconnect/Abandoned Call Notification
  • Call History of last five (5) calls with ALI
  • Compatible with Windows 2000 or XP Pro Workstation and Windows 2000 Server
  • Digital Directories
  • Digital Switching through Nortel Network's Norstar ICS-Plus Digital system
  • FCC Wireless Phase I and II complaint
  • Four-wire headset interface
  • Instant playback recording of last 25 calls
  • Instant Recall Recording (IRR) in workstation of the last 25 calls
  • Line/trunk indicator on ALI screen
  • NENA Generic Standards compliant
  • NetClock interface
  • Redundant Power and Ringing with an alarm and transfer feature
  • Redundant Server and controller System - No single point of failure
  • Single-button voice and /or data transfer to secondary PSAPs or agencies
  • SoftPhone (Virtual) and external digital set concurrently
  • Supervisory silent monitor of calltakers with interrupt capability
  • Up to 10 lines (720 characters) of special notes with ALI
  • "Watch" function allows Call Viewing of any position
  • 84-inch EIA Rack Mounted System with fuse panel
  • And more!
 
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